Abbie Szymanski is a highly-skilled and driven professional, currently serving as a Senior Customer Success Manager. With a strong background in customer service and management, Abbie has demonstrated exceptional leadership and problem-solving skills throughout her career. She is known for her ability to build strong relationships with customers, ensuring their needs are met and driving customer satisfaction to new heights. Abbie's extensive experience includes working with clients across a diverse range of industries, making her adept at understanding and addressing unique customer challenges. She's committed to helping businesses succeed by improving their customer experiences and ensuring they get maximum value from their investments. Her passion for customer service, coupled with her strategic approach to success management, makes Abbie a valued asset in any customer-focused business environment.More...
Louis Ritter
Software Engineer@Unite Us
Verified
Designed and implemented software solutions at Unite Us to connect service providers across the continuum of care, driving seamless collaboration between clinical, behavioral, and social services.
Played a key role in launching coordinated care networks, improving community health outcomes through integrated platforms.
Partnered with cross-functional teams to develop and present premium upsell opportunities and online job budget recommendations, aligning technical solutions with business objectives.
Leveraged expertise in software engineering, data analysis, and project management to deliver impactful results, effectively communicating solutions to stakeholders and ensuring adoption.More...
Adam Fanning
Director, Client Operations@Fusion Health
Verified
I am an experienced Client Operations and Customer Success leader with a strong track record in healthcare technology, public administration, and service delivery. Currently Director of Client Operations at Fusion Health, I specialize in leading customer success and implementation teams, driving process improvement, aligning cross-functional teams, and delivering impactful solutions for complex organizations.
With a Master of Public Administration and previous leadership roles at companies like Unite Us, I bring expertise in client engagement, operational strategy, and building trusted partnerships across healthcare, government, education, and nonprofit sectors. I’m passionate about helping organizations streamline operations, improve client outcomes, and strengthen community well-being.
I’m available for short-term projects focused on optimizing customer success, improving processes, enhancing team performance, or advising on operational and technology strategy.More...
Anthonise Davenport
Customer Success Manager
Verified
Customer Success Manager with experience and a proven record in network development, strategic planning, and community engagement. I excel at driving customer outcomes, improving operational efficiency, and fostering long-term success. My strengths include building and nurturing client relationships, optimizing onboarding processes, and using data-driven insights to deliver measurable results. At Unite Us, I led national network-building initiatives, enhanced partner engagement, and collaborated cross-functionally to drive market expansion. My top skills include leadership, customer advocacy, proactive problem-solving, and strategic communication. Backed by certifications in Customer Success and ChurnZero, I am passionate about delivering impactful solutions that drive customer satisfaction, retention, and business growth.More...