Years of experience: 18
MarketingConsultingCall CenterCustomer Support RepresentativeSupport SpecialistSales Representative
Trust Score
Highly reliable; strong professional involvement.
Abbie's Career Path
Jul. 2023 -Present
Unite UsSenior Customer Success Manager
-Led implementation and project management of multiple health plans and sponsored customers to align with key customer (NC DHHS) goals and priorities
-Lead business reviews for customers to highlight successes and align joint success plan goals and metrics for customers
-Oversee customer success of multiple customer entity types (health plans, health systems, state government, care management...
Jun. 2022 -Jul. 2023
Unite UsSenior Sales Associate
-Generated $4M in pipeline in assigned territory as a new sales team member. Used existing network, in-depth market analysis, attendance at industry events, and digital platform to engage prospects.
-Surpassed prospecting targets in all regions to reach new customers, contacts, and market segments to grow pipeline. Achieved $500,000 in CARR in 6 months Closed or supported revenue closing in m...
Mar. 2021 -Jun. 2022
Unite UsNetwork and Customer Success Manager
Raleigh, North Carolina, United States-Responsible for customer and community success across 200 counties in six states to improve adoption, retention, and customer satisfaction with community customer growth and engagement
-Responsible for all planning, organization, logistics, and execution of engagement and onboarding of Community-Based organizations to strengthen network growth and partner adoption
-Increased growth of the Un...