Years of experience: 12
ConsultingSales & BizDevClient Relations SpecialistAccount ManagerCustomer ServiceAdministrative Assistant
Trust Score
Exceptionally trusted; proven professional excellence.
Anthonise's Career Path
Nov. 2023 -Aug. 2024
Unite UsNetwork Success Manager
Took ownership of key performance indicators (KPIs) to drive client success, managing the customer journey with a focus on retention and satisfaction, achieving consistent renewal rates and contributing to a 6% increase in revenue growth. Utilized thorough network data analysis to provide actionable insights and growth recommendations, resulting in a remarkable 21% boost in client retention r...
Jan. 2023 -Nov. 2023
Unite UsCommunity Engagement Manager
Baton Rouge, Louisiana, United StatesCrafted personalized strategies for each customer that led to outstanding satisfaction scores and successfully supported expansion into new markets. Built and nurtured strong relationships with stakeholders across nonprofits and healthcare providers, forming partnerships that led to a remarkable 32% increase in platform adoption. Proactively gathered and analyzed customer feedback to inspire ...
Jul. 2020 -Jan. 2023
Baton Rouge Community CollegeExecutive assistant to the Vice Chancellor BRCC Foundation - Client/Customer Relationship
Coordinated high-level administrative support for the Vice Chancellor, streamlining meeting schedules and report management, which improved executive efficiency Directed office operations by developing procedures and maintaining vendor relationships, resulting in enhanced operational effectiveness and cost savings Compiled Institutional Advancement and Foundation Board packets, ensuring effec...