Unico IDtech has seen significant progress in customer satisfaction and retention rates under your leadership as the Senior Customer Success Manager. The implementation of new customer success strategies has resulted in a 25% increase in customer engagement, and a 15% rise in product adoption rates. The team has also successfully reduced churn rates by 10%. However, there are still challenges in streamlining communication between the customer success team and other departments. Moving forward, a focus on imMore...
Alessandra Gaeta
Senior marketing manager
Verified
📈Experienced marketing and strategy manager +12y experience.
👩🏻💻Worked in P&G and Tech industry.More...
Juliana Franconere
Head of sales planning, strategic & operations, chief of staff, head of sales
Verified
Planning & Strategy Expert with Proven Revenue Growth
With over 20 years of experience in sales leadership and operations, I have consistently delivered sustainable revenue growth, achieving increases of up to 78% YOY through innovative, data-driven strategies. My expertise spans strategic planning, revenue forecasting, and aligning sales initiatives with organizational objectives to ensure predictable growth and operational excellence.
Key strengths include:
- Strategic Planning: Designing and executing tailored plans to optimize processes, enhance lead conversion, and elevate customer experience.
- Data-Driven Decisions: Leveraging in-depth market analysis and real-time CRM insights to refine strategies and maximize ROI.
- Cross-Departmental Collaboration: Partnering with marketing, product, and HR teams to align goals, enhance brand recognition, and foster high-performance cultures.
- Talent Development: Building and mentoring high-performing teams, supported by competitive compensation plans and structured training programs.
- Scalable Solutions: Implementing CRM systems and process automation, reducing bottlenecks and driving team efficiency.
Recognized for my ability to transform strategic goals into actionable plans, I thrive on turning challenges into opportunities that consistently deliver measurable results.More...
Gullity Balbino
Senior Software Engineer ||@Teachable
Verified
Helping companies to achieve their goals using Python, Golang, Kubernetes and more :)More...