Ayanda Nene has a degree in B.A Marketing Communications from the University of Johannesburg. She is an aspiring Marketing Extraordinaire. Ayanda is a matured, assertive and resilient person. She is able to communicate well in a team as well as in an individual environment and takes full responsibility for her actions and she accepts challenges.She is a fast and willing learner, a very good listener and able to follow and lead instructions. She values time and hard work. She is hard as well as a smart worker; respects herself as well as those around her. She has a very honest and enjoyable disposition. Ayanda is a pleasure to work with and is always focused to complete the task at hand.More...
Chetan Goshalia
Contractor@Synaptic SA
Verified
Chetan Goshalia is a seasoned professional currently serving as a Contractor at Synaptic SA. With a rich background in the technology industry, Chetan exhibits a strong understanding of the complexities of the digital world. His vast expertise lies in project management, strategy development, and team leadership. In his current role at Synaptic SA, he is known for his ability to oversee various projects efficiently, ensuring timely delivery without compromising quality. Chetan is highly regarded for his analytical skills, problem-solving abilities, and his dedication towards achieving company objectives.More...
With a storied background in B2B SaaS customer success, I excel in communication, empathy and building fantastic client relationships. I have worked across the globe for clients in countries like the UK, EU, Israel, across Africa, Asia-Pacific, and the US and Canada.
My experience, skills and passion include ability to retain and expand client bases, though onboarding, renewals, and ongoing expanding adoption. The SaaS companies I worked for managed extensive customer data and were always hyper-focused on data and password protection! I relish the process of building up extensive networks of client advocates (from end-user to C-suite) to define the success metrics, of where our solutions would provide protection and drive key security insights. Skilled in managing day-to-day client communications, optimizing account reporting, and delivering value through demonstrations, training, support, and conflict resolution, I bring a track record of success to this role. Internally, I am sensational at stakeholder collaboration and creating growth.
Knowledge Areas & Skills:
Customer Success Management | Account Management
Solutions Consultant | SaaS, enterprise software & cloud-based applications
Problem-Solving I Relationship Management
Strategic Planning I Analytical Thinking
Teamwork I Negotiation Skills | Leadership
Presentation Skills I Customer Relations
Communications Expert | Listening Expert
Creativity & InnovationMore...