Years of experience: 22

Call CenterITFinanceProduct ManagerProject ManagerData Entry

Trust Score

Highly reliable; strong professional involvement.

70%
Mark's Career Path
Sr. Project Manager (Technology)Sep. 2014 -
Present
Southwest AirlinesSr. Project Manager (Technology)
Dallas/Fort Worth AreaManaged implementation of technology projects. Led teams, driving and delivering complex multimillion dollar projects and programs
Sr. Project Manager (Contractor)Jun. 2013 -
Aug. 2014
Southwest AirlinesSr. Project Manager (Contractor)
Dallas/Fort Worth AreaManaged implementation of technology projects. Led teams, driving and delivering complex multimillion dollar projects and programs
Director, Call Center Technology / TelephonyJan. 2010 -
Dec. 2012
Windstream CommunicationsDirector, Call Center Technology / Telephony
$3.5B provider of communications services. Led teams in developing / managing technology for eleven call centers and corporate offices in 29 states. Controlled $10M in operational expense management and $8M capital spend.

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