Years of experience: 4

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Fernando's Career Path
Wound Documentation SpecialistNov. 2025 -
Present
SolventumWound Documentation Specialist
Heredia, Costa Rica• Responsible for accurately collecting, reviewing, and maintaining clinical wound data associated with medical equipment use. • Key client-facing resource, supporting healthcare providers and internal teams through the accurate and compliant documentation of wound-related clinical data associated with the company’s medical equipment solutions • Collaborates with clinical, sales, and operatio...
Customer Support SpecialistMay. 2024 -
Nov. 2025
SolventumCustomer Support Specialist
Belén• Processed and managed order entry, tracking, and fulfillment across multiple systems, ensuring accuracy and timely delivery. • Provided detailed product information and technical support, specializing in Wound VAC therapy devices for negative pressure wound therapy (NPWT). • Investigated and resolved customer complaints and service issues with a focus on root cause analysis and process impr...
3D Quality AnalystMar. 2022 -
Mar. 2024
BMA Group Global3D Quality Analyst
Escazú• Quality Assurance: Conducted quality control inspections for Amazon's Prime Air project, ensuring video data met standards for drone labeling and obstacle avoidance during landing. • Audit Control: Supervised incoming video streams for accuracy, consistency, and completeness prior to processing by the labeling department. • Identified and flagged missing visual details and inconsistencies t...

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