Andrew Elder, as a Senior Support Account Manager at ServiceNow, plays a pivotal role in maintaining and enhancing customer relationships. He is responsible for managing technical support issues, coordinating with cross-functional teams, and ensuring customer satisfaction. His key strengths lie in his ability to troubleshoot complex problems, manage multiple accounts, and deliver high-quality customer service. His role is crucial in driving customer retention and fostering long-term business relationships for ServiceNow.More...
Akram ALI
Verified
network engineer with 8 years experience in field like system admin , IT infrastructure, IT securityMore...
Vasilios Kotitsas
AI-led digital transformation strategist@ServiceNow
Verified
I am a seasoned leader driving sustainable change through digital transformation in the AI era.
Fluent in English, Greek, and German, I leverage advanced technologies to foster innovation and agility across private and public organizations.
People I have worked with define me as the ideal facilitator of reaching agreements in complex business and political environments requires strategic insight, adaptability, and the ability to balance diverse interests while fostering collaboration and trust.More...
Amanda Bridgens
Business Operations Manager/ AI Data Services Manager@Accenture for Servicenow
Verified
Seasoned Customer Success/ Operations Manager with 10+ years in streamlining processes and making businesses more efficient. I have previous experience in business, data, and financial analysis. I am currently serving as an AI Data Services Manager at ServiceNow. I am highly skilled at managing data, optimizing production and processes within SaaS organizations, and creating reporting or dashboards for executive visibility.More...
Ryan Driver
Advisory Solution Consultant@ServiceNow
Verified
As a dynamic technical leader and trusted executive advisor, I align enterprise architecture with business strategies to amplify product and service capabilities. My dedication to being a people-first team leader propels continuous professional development, training, and the growth of team members. Throughout my career, I have catalyzed clients’ and partners’ business success, driving year-over-year sales growth and continuously exceeding quota.
I actively collaborate with other industry thought leaders as a board advisory member and council leader, underscoring my skills in C-level stakeholder engagement, solution architecture strategy and execution, team building and training, and new product/service/solution launch. An advocate for change, I also actively drive strategic discussions as a Global SC Council Member. In addition to my specific technical leadership skills, I provide an executive presence to clients exploring digital technologies, enabling them to surpass their revenue targets and achieve long-term goals via enterprise architecture solutions and cutting-edge technologies.
For the enterprises I align myself with, I have contributed up to 17 consecutive quarters of double-digit regional growth by steering initiatives in AI & machine learning, orchestrating scalable application deployments, managing cloud infrastructure, and educating clients on using sophisticated storage and virtualization systems.
I am eager to connect with those who are passionate about driving growth and customer satisfaction for leading technology companies. Feel free to add me to your network or send a direct messageMore...
Rich Stemann
Principal Platform Architect@ServiceNow
Verified
Rich Stemann is the Principal Platform Architect at ServiceNow, where he spearheads innovative cloud solutions to enhance business efficiencies. With over 15 years of experience in IT architecture, Rich specialises in designing scalable platforms and integrating systems seamlessly. He holds a AS Business from the University of Cincinnati. Outside of work, Rich enjoys golfing, gardening, hiking and photography, capturing the beauty of nature through his lens.More...
Jonathan Walker
Field CISO@ServiceNow
Verified
Jonathan Walker is the Field Chief Information Security Officer (CISO) at ServiceNow, where he spearheads strategic initiatives to enhance cybersecurity resilience for global clients. With over 15 years of experience in information security, Jonathan is renowned for his innovative approaches to risk management and his ability to translate complex security challenges into actionable solutions. Prior to joining ServiceNow, he held pivotal roles at leading tech firms, driving significant advancements in data protection and compliance. A frequent speaker at industry conferences, Jonathan is passionate about fostering a culture of security awareness and collaboration in the digital landscape.More...
Neethu Paul
Senior Manager@ServiceNow
Verified
Graeme Kerr
Defence lead@ServiceNow
Verified
A results-driven Sales & SaaS Leader with 15+ years experience in CRM Workflows, AI-powered sales automation, and enterprise SaaS/PaaS solutions. Expertise in leading high-performing sales teams, building Go-To-Market strategies, and closing multi-million-pound contracts. Passionate about leveraging AI and automation to drive sales efficiency and customer success. Adept at C-level negotiations, forecasting, and cross-functional collaboration. Proven ability to mentor and scale teams, exceed quotas, and lead digital transformation initiatives.More...
Dan Arnett
Sales@ServiceNow
Verified
Christina Harris
Customer Success Manager@ServiceNow
Verified
Highly experienced Enterprise Customer Success Manager working in the SAAS space with 8 years of client facing experience. Working on teams within startups and non-startup environments. Using a consultative approach while working with enterprise executive level clients [CIO, VP, EVP etc.] to use our software to create solutions to their problems, execute initiatives, and accomplish their business goals.
Using empathy and EQ along with a passion for people, quality communication and executive presence to gain trust from busy executives to begin creating strategies and frameworks centered around the implementation and adoption of our our software to achieve their goals.
Experience managing multi-million dollar SAAS portfolios, having global organizations as a client, working with client business teams and IT teams, collaborating with internal project management. professional services, and sales teams, creating SOW's and overseeing contract renewal process, upselling and cross selling, along with many other impactful customer success, customer experience, and business consultation skills.More...
Patty Thompson
Director@ServiceNow
Verified
Dynamic and results oriented marketer, with proven ability in developing integrated marketing strategies and demand generation programs that leverage multi-channels and successfully deliver impactful results. Recognized for exceptional leadership and managerial skills and for developing high performing teams that deliver on KPIs. Strong knowledge and hands-on experience with creating and executing integrated marketing programs for both Cloud and On-Premise lines of business.More...
Nathanael A
Business Analyst@ServiceNow
Verified
Nathanael A is a highly skilled Business Analyst at ServiceNow, a leading cloud computing company. With a strong background in data analysis and strategic planning, Nathanael has demonstrated the ability to enhance business operations through his meticulous attention to detail and understanding of business needs. He possesses expertise in project management, process improvement, and stakeholder communication. Nathanael holds a degree in Business Administration, and he continues to broaden his knowledge through various professional development courses. Throughout his tenure at ServiceNow, Nathanael has consistently provided comprehensive solutions that have significantly improved efficiency and productivity.More...
Katie Schmidt
User experience manager@ServiceNow
Verified
ServiceNow, as a leading digital workflow company, continues to make strides in enhancing user experience. Our team has been focusing on improving our cloud services' usability, accessibility, and functionality. We have implemented new strategies such as integrating AI technology for a more personalized user experience and utilizing real-time analytics to gain insights into user behavior. These strategies have resulted in increased user engagement and satisfaction. However, challenges such as system complexity and data security need to be addressed. Going forward, our focus will be on simplifying our system interfaces, strengthening data security, and further integrating AI technology to enhance user experience.More...
Passionate Human Resources Leader with over 15 years of well-rounded hands-on generalist experience supporting Operations, Technical Support & Service, Engineering, Finance, Legal, Information Technology and overall (GTM) Sales / Marketing Teams in implementing strategic human development initiatives in both small and large companies in the areas of:
Talent Acquisition
Diversity, Equity, & Inclusion (D.E.I.)
Performance Management
Employee Relations
Executive Influencing & Coaching
Training & Development
Workforce Strategy & Planning
Executive Compensation
Employee EngagementMore...
Sebastian Espinoza
Full Stack Developer@ServiceNow
Verified
A highly skilled full stack developer with over 6 years of experience in designing and implementing dynamic web applications.
Proficient in a variety of technologies, including JavaScript, Python, and Ruby on Rails, with a strong understanding of both front-end and back-end frameworks. Known for delivering robust, scalable solutions and collaborating effectively with cross-functional teams.
Passionate about clean code and user-centric design, always eager to adopt new tools and techniques to enhance development processes.
Thank you for reading!More...
Pavleen Kaur
Data Scientist@ServiceNow
Verified
Result oriented Machine Learning Engineer / Data Scientist, with a strong track record of implementing data-driven solutions that drive cost savings and revenue growth. Skilled in analyzing data, building end-to-end ML pipelines, deploying models, and using NLP for text analysis. Adept at identifying and solving complex business problems with machine learning technologies.More...
Anthony Maher is a dynamic and accomplished Sales Director at ServiceNow, a leading digital workflow company that makes work, work better for people. With a background in business administration, Anthony possesses a deep understanding of strategic sales, business development, and customer relationship management. Known for his strong leadership abilities, Anthony has consistently exhibited his talent in leading sales teams to exceed targets and deliver superior service. His extensive experience in the tech industry, combined with his innovative thinking, has made a significant contribution to the growth and success of ServiceNow. Moreover, Anthony's commitment to fostering strong customer relationships sets him apart as a leader in the field.More...
Tony Nguyen
Director of Software Engineering@ServiceNow
Verified
I am an experienced career coach for software engineers with over 30 years of experience in the industry. Engineering is such a unique field. We were trained to interact with 0s and 1s, not with people. Then in the industry, we learned how to work with teammates. But no one ever really prepares us for navigating the software industry.
With my experience as a Director of Software Engineering at companies like Sony PlayStation, Intuit TurboTax, and ServiceNow, I bring a unique blend of perspective that will benefit you. I offer personalized coaching in leadership, career advancement, and technical excellence. I can't promise you a promotion, but I can promise you will unlock your potential and find fulfillment in your career.More...
Bashobi Roy
Technical Product Manager@ServiceNow
Verified
Bashobi Roy is a seasoned professional in the tech industry, currently serving as a Technical Product Manager at ServiceNow. She has a robust background in product management, software development, and strategic planning. Before joining ServiceNow, she held various roles in reputable tech-based companies where she honed her skills in product development, project management, and team leadership. She is recognized for her ability to deliver innovative products and her knack for solving complex technical challenges. Bashobi holds a degree in Computer Science, laying a solid foundation for her career in tech. Her contribution to the tech industry extends beyond her role at ServiceNow, as she also mentors young professionals aspiring to make their mark in tech.More...
Chin Kuan Tan
APJ Innovation Officer@ServiceNow
Verified
Robin Peters
Director, Product Management@ServiceNow
Verified
ServiceNow continues to make significant strides in its product management sector under your leadership, Robin. We have successfully launched several new products and updates that have been well-received in the market. Despite the challenging business environment due to the pandemic, our team has demonstrated resilience and adaptability. We have maintained a strong focus on innovation, resulting in the development of cutting-edge solutions that meet our customers' evolving needs. Our strategic partnerships have also been instrumental in expanding our market reach. Moving forward, we aim to further strengthen our product portfolio, improve customer experience, and explore new growth opportunities.More...
Joaquín Reixa
VP EMEA, VP Sales, CRO@Early retired
Verified
Executive Leader | 30+ Years in Enterprise Software & Consulting | Proven in Building High-Performance Sales Teams | Strategic Sales & Multinational Territory Expertise | Driving Growth in Insurance, Banking, and TelecomMore...
Rick Savage
Founder/CEO@Savage Solutions, LLC
Verified
30 years in these domains:
AI Digital Transformation Expert,
P5TA Methodology Consultant,
Technology Evangelist,
Talent Acquisition & Operations Leader,
Product Visionary,
Program & Project Management,
Lean Six Sigma,
BI Analytics, Dashboards & ScorecardsMore...
Paul McRae
Digital Healthcare Technology Consultant@TMG-Healthcare
Verified
Throughout my career, I have consistently and passionately impacted the operational success of the clients I support. I have cultivated a deep passion for healthcare technology, dedicating over half of my career to revolutionizing care delivery and significantly improving patient outcomes. This passion is not just a profession, but a personal commitment, rooted in a family of clinicians, where I have witnessed the challenges of providing care in an underfunded industry that is indispensable to society.
The inefficiencies and outdated technology in care delivery result in waste that directly impacts patient care. In my previous role as a leader in large sales organizations, I decisively transitioned from merely selling products to providing essential solutions. I firmly believe that harnessing technology in clinical settings can curtail the cost of care and vastly enhance patient outcomes.
My stints at AT&T, VMWare, ServiceNow, and AWS underscore my focus on spearheading the development, sale, and implementation of solutions using data and digital health technology to enrich patient engagement and improve clinician satisfaction. I firmly advocate that the current challenge in healthcare is not the availability of technology but rather its strategic application and efficient utilization. By optimizing technology to reduce operational costs, healthcare organizations can redirect their savings to pioneering solutions that elevate care delivery.
I am fervently committed to collaborating with proactive and accomplished teams dedicated to delivering pioneering, value-added solutions to the healthcare ecosystem. With a well-established reputation as a healthcare market strategist and technology evangelist known for propelling revenue growth and reducing costs.
Drawing from my extensive executive experience in Fortune 500 companies and startups, I have honed a diverse skill set encompassing sales and delivery leadership, competitive market strategy, business development, partner management, and contract negotiation.More...
Diedre Gary
Project Manager@Independent Contractor
Verified
Project Manager with hands on experience working on Agile and Hybrid Projects within the technology and entertainment industry with project budget size of $500K – $1M and medium size teams. Strong business acumen and technical skills bridging the gap between business needs and project objectives. Experience in creating project management plans, such as Risk, Quality, Schedule, and Budget creating processes and SOPs to ensure projects are aligned to a standard. Known for having great leadership, communication, and coaching skills that help motivate teams towards achieving project success.More...
Matthew Herron
Senior Web Engineer@Groundwire LLC
Verified
Web developer with experience building large scale enterprise SaaS solutions.More...