John Miko Cueva is a seasoned professional in the field of software solutions, currently serving as a Senior Support Solutions Architect at SAP. Boasting a career spanning more than two decades, he has proven expertise in troubleshooting, technical support, and project management, helping businesses optimize their software systems.
John initially gained his footing in the industry through his technical proficiency and leadership skills. Later, his innovative approach and problem-solving abilities helped him climb the ranks to the senior level at SAP, one of the world's leaders in enterprise applications.
Throughout his tenure at SAP, John has handled a wide range of responsibilities, including designing solutions to meet clients' needs, providing technical support, and leading teams to successfully implement complex software projects. His deep understanding of software architecture and commitment to customer satisfaction has made him a valuable asset to the company.
John's dedication to his profession and his continuous pursuit of excellence set him apart in the competitive field of enterprise software solutions. He remains committed to helping businesses harness the power of technology toMore...
17 years in SaaS scaling customer success, channel engagement and account portfolio teams dedicated to top-line revenue growth and retention.More...
Lorri Wallace
Analytics Manager@data.ai
Verified
Lorri Wallace is an accomplished Analytics Manager at data.ai, where she spearheads innovative data-driven strategies to enhance client decision-making processes. With over a decade of experience in the tech industry, Lorri has a proven track record of transforming complex datasets into actionable insights that drive business growth. A dynamic speaker and mentor, Lorri is passionate about fostering a culture of continuous learning and innovation within her team.More...
Michelle Abram
Principal Software Development Manager
Verified
Experienced software engineering manager and engineer of small to medium teams responsible for highly scalable mid-tier and front end applications either hosted in the cloud or on monolithic servers. I am language-agnostic, as I have used a wide variety of languages and tools.More...
Fernanda Vicente
Account Manager@Uber
Verified
Fernanda Vicente, as an Account Manager at Uber, your primary role entails managing relationships with key clients, growing Uber's customer base, and resolving customer issues. You play a crucial role in customer retention and driving sales growth. Your responsibilities also include identifying new business opportunities, setting sales goals, and contributing to the development of sales strategies. Your leadership and communication skills are critical in fostering strong relationships with clients, leading to increased customer satisfaction and loyalty. Your role is instrumental in driving Uber's success and expansion in the competitive ride-sharing market.More...
Jeffory Joyce
Principal Program Manager
Verified
Executive Summary
Jeffory R. Joyce is a results-driven Senior Program Management Leader with a proven track record in SaaS, business intelligence, security compliance, and enterprise technology solutions. He specializes in driving complex programs that align with business strategy, regulatory compliance, and customer value.
With extensive expertise in SAP technologies, including SAP Business Objects, SAP S/4HANA, and SAP ECC 6.0, Jeff has successfully led large-scale engineering programs, security compliance initiatives (FIPS, STIG), and post-merger integrations. His background in Six Sigma project management, Agile/Waterfall methodologies, and IT governance enables him to optimize enterprise systems and drive operational excellence.
As a Principal Program Manager at SAP Concur, Jeff has led global initiatives such as Federal Information Processing Standards (FIPS) compliance, Security Technical Implementation Guides (STIG) for DoD agencies, Export Trade and Sanctions Compliance (ETSC), and Global Mobility Compliance Calendar (GMCC). He has also spearheaded SAP Concur’s integration with SAP’s global infrastructure and evaluated cloud strategies for SAP S/4HANA on Azure.
Jeff has held leadership roles across Fortune 500 companies and high-growth organizations, including Microsoft, Coinstar, and Snohomish PUD, where he managed ERP transformations, cloud migrations, and business network applications. His expertise in change management, cross-functional collaboration, and risk mitigation has been instrumental in driving successful technology and compliance programs.
He holds a Bachelor’s Degree in Industrial/Organizational Psychology from the University of Washington and a Six Sigma Bronze Certification in Operational Excellence from Washington Mutual. Jeff is known for his strategic mindset, ability to navigate complex regulatory landscapes, and commitment to delivering scalable technology solutions that enhance efficiency and compliance.More...
Sharanya Chava
Engineering Leader@Bolt Financial
Verified
Engineering leader with 13+ years of experience specializing in machine learning, data engineering, and scalable system design. Currently driving personalization and innovation at Bolt Financial, I excel at building high-performing teams and delivering impactful solutions across fintech, e-commerce, and AI. Passionate about fostering inclusive workplaces and empowering women in tech.More...
Joel Ennis
Verified
Joel has 20+ years of e-commerce, advertising, sales and marketing experience. Prior to OeP, he refined the marketing strategy of a $2.5B managed services agency resulting in significant performance increases due to implemented strategies. He has a proven ability to deliver incremental demand that results in real revenue for our clients. Prior to that he spent seven years at Amazon helping to build their advertising business from the ground up for both sponsored ads and Amazon DSP. During that time, his experience spanned leading teams in the nationwide deployment and development of ad products to developing some of Amazon’s largest advertising brands and agency partners. Prior to Amazon, he worked at Expedia and Concur (acquired by SAP). In his free time, he enjoys fishing and the outdoors.More...
Chad Bates
Director of Operations@Aduro
Verified
My experience and passion are in training adults, but have spent the last almost 20 years managing support organizations.More...
Cedric Martin
Multilingual Data Analyst & Knowledge Management Specialist@Own
Verified
With over a decade of professional experience, I bring a wealth of knowledge in data analysis, customer service, and knowledge management to the table. I am proficient in English, French, Portuguese, and Spanish, and have a proven track record of enhancing process efficiency, managing data transitions, and providing exceptional customer service.
Throughout my career, I have worked with leading organizations such as BlueLink International, Carrier, SAP Concur, and IBM. My roles have included managing HR knowledge bases, leading global KCS programs, and providing technical support. I am adept at using various digital tools and platforms, including ServiceNow, Salesforce, Concur, and the Microsoft Office Suite, with advanced skills in MS Excel.
I am passionate about leveraging my skills to contribute to the success of forward-thinking organizations. Whether you need help with data analysis, content optimization, or multilingual support, I am here to provide reliable and high-quality freelance services.More...