Fran Tooke is a dynamic Content Developer at Microsoft, where she spearheads innovative content strategies that drive engagement and enhance user experience across digital platforms. With over a decade of experience in the tech industry, Fran has a proven track record of transforming complex technical concepts into accessible and compelling narratives. Her leadership in cross-functional teams has resulted in a 30% increase in user interaction and satisfaction over the past year. Fran holds a Master's degree in Digital Communications and is passionate about leveraging storytelling to bridge the gap between technology and its users.More...
Sean Jackson
Training and Devolpment Analyst@NAPA Management Services Corporation
Verified
I am a dynamic healthcare professional with over a decade of experience in HR operations, including project coordination, HR systems enhancement, and training deployment. My career is defined by measurable results, innovative thinking, and emotional intelligence, supported by consistent growth and leadership across multicultural teams.
HR Systems Enhancement and Project Coordination
At VillageMD as an HR Workday Experience Analyst and R1 RCM as an Application Support Analyst, I enhanced HR systems and software applications, driving efficiency and user satisfaction. By conducting detailed data analyses and user experience evaluations, I reduced user tickets and system downtime. My expertise includes managing Workday Knowledge databases, user interaction assessments, and data-driven system improvement recommendations. These efforts aligned with business objectives and significantly improved operational performance.
Training Deployment
As an Analyst, Training Deployment at VillageMD, I supported over 200 new providers and clinical staff through comprehensive training programs. By analyzing training needs, I reduced onboarding time and boosted employee productivity. I believe effective training is foundational to employee success and organizational growth.
Appeals, Denials, and Billing Management
At R1 RCM, I excelled in billing and denial management, successfully appealing denied claims, increasing reimbursements, and reducing denial rates. As a Billing Supervisor, I implemented new software systems, improving efficiency and significantly reducing billing errors.
My career has also involved managing multicultural teams, providing service desk support, and leading diverse projects, enhancing my skills and broadening my professional scope. I aim to leverage my expertise to build robust HR systems that drive organizational success while continuing my professional evolution.More...
Tiffany Maddux
Data Analyst@Global Medical Response
Verified
Tiffany Maddux is a skilled Data Analyst currently serving at Global Medical Response company, a leading provider of medical transportation services. With an academic background in Computer Science and Analytics, she has developed a significant understanding of data interpretation and analysis. Her extensive experience includes collecting and interpreting data, analyzing results, and reporting the results back to the relevant members of the business to aid in decision-making. Tiffany's strong proficiency in various data analysis software and her ability to work in a team make her a vital asset to her company. Her ultimate goal is to help improve business operations and outcomes through data-driven decisions.More...
Cheyenne Cló
Program Manager@Google
Verified
I’ve worked at Google for the past 6 years. I was an executive assistant for the first 5 years, and have become a Program Manager over the last year.More...