Years of experience: 8

Typing SpecialistData Entry SpecialistData EntryEditorProofreaderContent Writer

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Fran's Career Path
WriterSep. 2024 -
Mar. 2025
MicrosoftWriter
Redmond, Washington, United StatesTechnical writer on the Secure Future Initiatives (SFI) Team. Scheduled and submitted TSGs with SMEs for Technical reviews. Ensured the org had a streamlined process for and updated troubleshooting guides and published to the Eng Hub internal platform using ADO and GitHub.
Senior Technical Writer ContractSep. 2022 -
Jul. 2023
Microsoft AzureSenior Technical Writer Contract
United StatesCollaborated with Azure DevOps, engineers, UI/UX designers, and PMs, to create workflows and documentation informed about Azure Quota and its new features including capacity recommendations, subscriptions, and how customers can now purchase subscriptions based on usage not a monthly fixed cost.
Senior Technical WriterFeb. 2022 -
May. 2023
R1 RCMSenior Technical Writer
Seattle, Washington, United StatesWorked on a healthcare tech app for R1 consulting. Worked with the Infrastructure and ServiceNow teams and documented the features and usage guidance for a new healthcare tech app called R1 Entri (DPX). Worked with the Build teams, worked in the testing environment to document the features and usage guidance for Clients (the healthcare provider), admin and registrar features and how-to refere...

Fran's Posts

  • How I can help you

    Crafting compelling written and video content for users and engineers, I optimize blogs, websites, SEO, and emails. Published on Amazon and Microsoft, I excel with Fortune 500 and small businesses, leveraging AI and ML for automation.

  • People I am looking for

    Seeking partnerships with businesses aiming to enhance social media presence and ensure marketing campaigns resonate with target audiences.

  • Experience & Cases

    Achievements: Improved feedback by 70% in Microsoft training, published Amazon Fraud Detector docs. Clients: Microsoft, AWS, Amazon, T-Mobile. Accessible content: AI text-to-speech, captions, quizzes.

  • How to contact

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