Years of experience: 4
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Trust Score
Exceptionally trusted; proven professional excellence.
ANANTH SAI's Career Path
Jul. 2024 -Mar. 2025
DoubleTree By Hilton Auckland KarakaGuest Service Agent
Karaka, Auckland, New ZealandGuest Service Agent
DoubleTree by Hilton, Auckland Karaka, New Zealand | July 2024 ā Mar 2025
ā¢ Performed night audit procedures, including posting room charges, reconciling daily transactions, and
preparing financial and occupancy reports
ā¢ Managed daily front office operations, ensuring smooth guest check-ins, check-outs, and room
assignments
ā¢ Handled reservation management and guest profi...
May. 2023 -Mar. 2024
Quest Apartment Hotels (NZ) LtdGuest Service Agent
Newzealand Front Office Associate
Quest Service Apartments, New Plymouth, New Zealand | May 2023 ā Mar 2024
ā¢ Oversaw reception operations, welcoming guests and managing front desk workflow
ā¢ Processed guest arrivals, departures, billing, and corporate account reconciliation
ā¢ Handled reservation amendments and long-stay guest requirements
ā¢ Coordinated with housekeeping to update room readiness and man...
Jan. 2022 -Jan. 2023
Courtyard by Marriott ChennaiFront Office Associate
Tamil Nadu, IndiaGuest Service Associate
Courtyard by Marriott ā 4 Star Hotel, Tamil Nadu, India | Jan 2022 ā Jan 2023
ā¢ Delivered high-quality guest service aligned with Marriott standards and SOPs
ā¢ Managed room assignments, reservation confirmations, and loyalty member services
ā¢ Collaborated with internal teams, including bell desk, F&B, and housekeeping, for service fulfilment
ā¢ Promoted hotel services a...