Passionate and motivated young professional with experience in
sales and consultancy, with strong communication skills. Personable and responsive, with good active listening qualities and successful in providing exceptional client support and services. People are my passion: hence my love for languages, travel, teamwork and
literature.More...
Angela Felicissimo
VP Global Customer Success@Learnship
Verified
Angela Felicissimo is a seasoned Customer Success specialist with over two decades experience leading global teams in corporate account management and customer success. Starting out as a Customer Success Manager, Angela is now Vice President of Global Customer Success at Learnship responsible for Customer Success, Gainsight and Professional Services; defining customer journeys and driving retention. A visionary leader, she was awarded the 2023 Gainsight Game Changer Visionary Award for unifying customer data to scale success strategies. With a history of delivering innovative solutions across industries, Angela is recognized for her strategic guidance, customer-focused leadership, and expertise in fostering high-performance teams.More...
Umut Cagatay
Sr VP of Sales, Americas@Learnship
Verified
Umut Cagatay is currently serving as the Senior Vice President of Sales for the Americas at Learnship, a global language learning provider. With a proven track record in sales leadership and business development, he has spent over two decades driving growth and revenue for various organizations. Prior to Learnship, Umut held numerous high-ranking sales positions in prominent technology and education companies. His ability to build and lead highly productive sales teams has been instrumental in his career success. Known for his strategic approach to sales operations, Umut is adept at forging strong client relationships and delivering innovative solutions. He holds a degree in Business Administration and Management, which laid the foundation for his successful career in sales.More...
Ian Campbell
Business Communications Coach@Learnship
Verified
Ian Campbell is a dynamic Business Communications Coach at Learnship, where he specializes in enhancing corporate communication strategies for global enterprises. With over a decade of experience in cross-cultural communication and leadership development, Ian has successfully transformed the communication frameworks of Fortune 500 companies, leading to significant improvements in team collaboration and productivity. His innovative approach combines cutting-edge technology with personalized coaching, empowering professionals to communicate more effectively in diverse business environments. Ian holds a Certified Life/Business Coach certificate and is a respected speaker on business and education strategies.More...
Marceline Tagwireyi
ESL Instructor@Learnship
Verified
Amy Lane
Senior Digital Strategist/Product Owner/Customer Succes Team Lead
Verified
Amy Lane is a Senior Digital Strategy and Client Success Leader with over 20 years of experience driving growth for global organizations. She specializes in Customer Success, product ownership, and digital transformation, helping companies implement scalable strategies and award-winning implementations that deliver measurable ROI. As a former Product Owner and CSM Team Lead, Amy has led enterprise clients through successful SaaS launches, optimized customer journeys, and built data-driven success frameworks. She is also a recognized industry speaker, having presented at Gainsight’s Pulse Europe on personalized digital learning experiences. Outside of work, Amy channels her creativity into entrepreneurial ventures and enjoys mentoring professionals building careers in SaaS and Customer Success.More...
Mohamed Ayad
Trainer | Learning and Development@Talaera
Verified
Where training meets design is where I work and play. Facilitating training and creating content for IT, SaaS, Agile, soft skills, sales development, HR & benefits, language training, software, and hardware is what I love doing.
As a trainer, taking something complex and making it easy to understand is where I excel. The ultimate goal is to bring measured results that we will predefine together and review at several points post-project completion to ensure successful delivery. The tools I use are only a small part of what I will bring to the table.More...
Mitch Namora
Customer Success Manager@Coachhub
Verified
Mitch Namora, a dynamic Customer Success Manager at Coachhub, has been instrumental in driving a 40% increase in client retention over the past year through innovative engagement strategies. Under his leadership, the team successfully implemented a new customer feedback system that improved satisfaction scores by 25%, earning recognition as the "Customer Success Initiative of the Year" by the Customer Experience Association. Mitch spearheaded the development of a comprehensive training program that enhanced the skills of over 200 customer success professionals across the organization. His commitment to excellence and strategic vision has positioned Coachhub as an industry leader in customer satisfaction and loyalty.More...
Nancy Shyi
Director of Sales & Marketing
Verified
Sales-focused leader with years of industry experience developing rapport and industry networking contacts. Articulate communicator skilled in making procedural decisions in
regards to confidential company matters on behalf of contacts, peers, and upper management. Proven mentor, trainer, and manager who cross-trains associates and institutes programs to improve productivity and morale.More...
Diego Frausto
Enterprise Account Executive/ Ex VP of Sales@Udemy
Verified
I previously led a 10 million USD division at a Learning Company overseeing sales, retention, customer success, and delivery. I scaled sales from 3 million to 10 million.
At Udemy I oversee sone of the companies largest relationshipsMore...