Results-driven IT professional with 30+ years of progressive experience in remote technical support, enterprise help desk operations, customer service, systems analysis, and ITSM administration. Proven track record delivering Tier 1–3 technical support across large-scale, multi-site environments supporting thousands of users nationwide. Deep expertise in Windows platforms (Windows NT through Windows Server 2019), SQL Server administration, BMC Remedy ITSM, ITIL practices, and enterprise application support. Seeking fully remote technical support or customer service roles — supporting individual end-users or enterprise clients — where I can apply enterprise-level troubleshooting, client communication, and systems analysis skills. Bilingual professional with full fluency in Spanish — available for roles requiring Spanish-language support or communication.More...
Chelsea Romero
Office Manager/ Patient Care Coordinator@Rocky Mountain Physical Therapy
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Chelsea Romero is the dynamic Office Manager at Rocky Mountain Physical Therapy, where she expertly oversees daily operations and ensures a seamless experience for both staff and patients. Chelsea has a proven track record of optimizing office workflows and enhancing patient satisfaction. Her leadership and strategic planning skills have been instrumental in the clinic's success across the State. Passionate about fostering a positive work environment, Chelsea is committed to professional development and community engagement.More...