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Years of experience: 39
Call Center TrainerSupport SpecialistCustomer Support RepresentativeConsultingCall CenterIT
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Exceptionally trusted; proven professional excellence.
Bradley's Career Path
Nov. 2023 -Apr. 2024
Pyramid ConsultingCustomer Service Advocate I
Honolulu, HIproviding telephone customer service for members and providers affiliated with a local
healthplan. This is a contract with the potential to convert to a permanent position.
Sep. 2020 -Apr. 2026
Working SolutionsTechnical Support Professional/Customer Service Agent
Honolulu, HIproviding Remote Technical Support and Customer
Service at level 1 and 2 to users of specific software packages and websites on behalf of multiple Working
Solutions client companies. Engaging clients and customers (new, existing, and prospective) over the phone on
behalf of various client companies. This is part-time and seasonal work.
Certification Assistant (Remote) assisting trainer wit...
Aug. 2019 -Jan. 2020
Bishop &CompanyBusiness Analyst
Honolulu, HIperforming Business Analysis, Systems Analysis, Application Management and Project Management for a local bank.