Years of experience: 16

Chat SupportHelp Desk SupportSales & BizDevHRHead HunterAccount Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Chelsea's Career Path
Patient Care CoordinatorFeb. 2024 -
Present
Rocky Mountain Physical TherapyPatient Care Coordinator
United States, Greeley● Created patient charts using WebPT software and recording medical history, confirming accurate patient diagnosis and improving medical decision-making. ● Ran multiple operational reports by investigating payment logs, scheduling, and patient reporting, ensuring data integrity and minimizing discrepancies. ● Greet patients and review completed paperwork and documentation to keep accurate rec...
Sales Support SpecialistJul. 2022 -
Aug. 2024
Poolside Adventures™Sales Support Specialist
● Update existing Salesforce and Excel customer database by providing demographic and product type information to make certain customer details are correct. ● Work closely with the VP of Sales on executing digital media PPC and email campaigns to attract new business. ● Contact existing customers regarding out-of-warranty maintenance, replacement parts, upgrades and new product offerings by...
Account ManagerFeb. 2020 -
Aug. 2024
SinchAccount Manager
•Handling any client complaints, working to find solutions to any client issues and managing other departments to ensure clients are experiencing a positive client-company relationship. •Collaborating with various internal departments to ensure that they fulfill all customer requests. •Resolving complaints and keeping track of all processes that pertain to the client’s desires. •Acting as ...

Chelsea's Posts

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    How I can help you

    • Liaison between company and clients • Quick response to queries and complaints • Conflict resolution and upselling • IT and healthcare expertise • CRM and ERP systems proficiency • 14 years in support roles • Exceeded sales quotas with multi-million dollar deals

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    People I am looking for

    • Seeking employers with key accounts needing support • Prefer support side of sales • Effective as both team member and independent worker

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    Experience & Cases

    • Managed Sales team while creating a new business plan for the business • Exceeded $3M yearly quota by Q2 • Updated CRM databases and re-engaged clients to be profitable for the business • Worked with Verizon, Oracle, Denver hospitals, global recreation centers

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    How to contact

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