Amanda Klein, as an Escalated Account Manager, you are responsible for managing high-priority accounts and resolving complex customer issues. Your role involves working closely with clients to understand their needs and concerns, managing their expectations, and delivering exceptional customer service. You are also tasked with liaising with other departments to ensure seamless service delivery, and developing strategies to improve customer satisfaction and retention. Your excellent interpersonal and problem-solving skills, along with your ability to handle stressful situations, make you an invaluable asset to our team.More...
Carol Olona
Director of Sales Development@LeadMinders
Verified
As Carol Olona, Director of Sales Development at LeadMinders, I have successfully built and led high-performing sales teams, consistently surpassing sales targets. I have implemented strategic sales plans that expanded customer base and significantly boosted company revenue. I have also excelled in fostering strong relationships with key clients, leading to high levels of customer satisfaction and retention. Additionally, I have streamlined sales processes and introduced innovative sales techniques, resulting in increased efficiency and productivity.More...