Pedro Nobre dos Santos is a highly skilled Technical Support and Quality Assurance Specialist with over 13 years of experience in quality assurance, content moderation, risk management, and customer operations across leading global companies. With a strong analytical mindset and a problem-solving approach, Pedro has successfully managed content moderation processes, escalation handling, workforce management, and fraud detection in high-paced, multinational environments.
His expertise spans technical support, policy enforcement, compliance monitoring, and process improvement, ensuring seamless customer experiences while maintaining operational excellence. Pedro has worked with renowned organizations like TikTok, Meta (via Covalen), Eir Ireland, Full Tilt Poker, Hewlett-Packard, Fujitsu, and Portugal Telecom, excelling in roles that required keen attention to detail, adaptability, and a strategic approach to problem-solving.
Known for his ability to collaborate cross-functionally, mentor teams, and enhance operational workflows, Pedro has been recognized for his best performance and leadership skills. Fluent in Portuguese and English, he thrives in multicultural environments and is passionate about leveraging technology to drive efficiency and safety in digital operations.More...
Remy van Donk
Creative Consultant@Vault AG
Verified
For over 25 years I’ve created meaningful, indelible solutions for some of the world's leading brands.
I have worked across a broad range of visual disciplines, spearheaded projects such as designing a weather forecast platform, telling the stories of small business owners through intimate photography, branding a vintage race track and designing Vista's office spaces.
I've been fortunate enough to work with big and small clients alike — from boutique design shops to leading global brands as Creative Director for in-house agencies.
Coming from an international background, a deep understanding of cultural nuances ensures that global projects consider and capture the specifics of each market.
The most powerful projects I have worked on, were always the ones where the greatest ideas came from cross-functional, culturally diverse teams.
As a people manager, I create environments that let the people in my teams shine, and I consider myself lucky to have worked with some of the brightest and most creative minds around, both as leader and sparring partner.More...