Associate Director Revenue Operations@Exact Sciences
Verified
Jennifer Natola serves as the Associate Director of Revenue Operations at Exact Sciences, where she spearheads strategic initiatives to optimize revenue growth and streamline operational efficiencies. With over a decade of experience in the biotech industry, Jennifer combines her expertise in financial analytics with a passion for innovative problem-solving. Her leadership has been instrumental in driving Exact Sciences' revenue to new heights, contributing to the company's mission of advancing cancer diagnostics. Outside of work, Jennifer is an advocate for women in STEM and enjoys mentoring young professionals in the field.More...
Scott Colmyer
Program Manager@Exact Sciences
Verified
Hi, I look forward to connecting with you. As a proven project and program leader with 20+ years experience in product development, commercialization, business operations and strategic planning, I can provide services and guidance in a variety of areas to help you achieve your goals. With a proven track record in guiding diverse teams in a variety of settings to include, large companies and startups, research and government/military settings. I am comfortable working in remote role and/or can travel for onsite roles as appropriate.More...
Jefferson Jones
Senior Director - HR Technology@GoDaddy
Verified
As Jefferson Jones, Senior Director - HR Technology at GoDaddy, I've successfully implemented advanced HR tech solutions, improved internal processes, and increased overall operational efficiency. I've led a team of professionals to modernize our HR systems, resulting in a more streamlined and user-friendly experience for all employees. I've also played a key role in integrating AI and automation into our HR practices, significantly reducing manual work and improving accuracy. Additionally, I've driven strategies to use data analytics for informed decision-making in HR, enhancing our talent acquisition and retention rates.More...
Megan Jerke
Paralegal; Contract Analyst@Exact Sciences
Verified
Dependable paralegal and contract specialist with 15+ years of experience working in the legal field.
Graduated in 2012 with a Bachelor of Science degree in Paralegal Studies from Minnesota State University Moorhead (MSUM). At the time, MSUM’s Paralegal degree was one of only an estimated 78 ABA-approved programs nationwide.More...
Raven Garris
Marketing Manager@Exact Sciences
Verified
B2B marketing expert with extensive experience in the healthcare industry.More...
Shayna Greene
Sales Specialist@Exact Sciences
Verified
Exact Sciences Corporation is a leading provider of cancer screening and diagnostic tests. As a Sales Specialist, Shayna Greene plays a critical role in promoting and selling the company's products to healthcare professionals. She is responsible for establishing and maintaining relationships with customers, understanding their needs, and providing solutions that meet their requirements. Shayna also assists in developing sales strategies and meeting sales targets. Her role is crucial in driving the company's revenue and growth.More...
May Phyu
Customer Care Supervisor@Exact Sciences
Verified
I have worked in the Customer Service field since 2016 as a Customer Relations Specialist. I spoke to doctors, nurses, and patients with cancer on a daily basis and interpret reports. When not on phones, I would work on cases that involves reaching out to hospitals and doctors offices to get more information or request more sample. I moved my way up quickly to a lead and then a supervisor in 2022.
I am currently a supervisor who manages 12 direct reports and help ensure their growth professionally and personally. I work with the leadership team to ensure work flows are efficient and up to date.
On the side I have been tutoring 5-9th grade math and English.More...
Kelly Hinn
Customer Service@Exact Sciences
Verified
1. Improved Customer Satisfaction
• Achieving high customer satisfaction scores
• Resolving escalations effectively, leading to increased customer loyalty.
• Creating personalized customer experiences that exceed expectations.
2. Process Optimization
• Streamlining workflows to reduce customer wait times or handling times.
• Implementing new tools or systems
• Establishing clear protocols to handle common issues, reducing errors or inconsistencies.
3. Team Leadership and Development
• Leading a team to exceed service-level agreements
• Conducting training programs that upskill team members, leading to better service delivery.
• Building a positive team culture that reduces turnover and increases engagement.
4. Metrics and KPIs
• Meeting or surpassing key performance indicators, such as average resolution time or first contact resolution rates.
• Identifying and analyzing trends in customer behavior to adapt strategies effectively.
5. Innovation and Initiative
• Launching customer retention programs or loyalty initiatives.
• Gathering and acting on customer feedback to make impactful changes.
• Introducing self-service solutions like FAQs or chatbots to enhance convenience.More...
Jovona Walton
Medical triage
Verified
Jovona Walton is a dedicated medical triage specialist with over a decade of experience in high-pressure healthcare environments. Known for her exceptional ability to assess patient needs swiftly and accurately, she plays a crucial role in optimizing emergency response times at the Veterans Hospital. Jovona is passionate about mentoring the next generation of healthcare professionals and is an advocate for integrating technology to enhance patient care.More...
Susann Gordon
Logistics Analyst II@Amentum
Verified
Executive Summary:
During the last quarter, Amentum has seen significant progress in our logistics operations. Our efficiency has improved by 15%, reducing overall costs and improving delivery times. New software has been implemented to streamline processes and increase productivity. However, challenges persist in supply chain management due to external factors. Moving forward, our focus will be on optimizing our supply chain and mitigating external risks. As a Logistics Analyst II, Susann Gordon's insights and analysis will be crucial in these endeavors. Her role in identifying potential improvements and implementing strategic plans will be key to our continued success.More...
Addison Martin
Marketing Manager@Open to work
Verified
Insightful Manager with extensive experience in developing and executing go-to-market regional plans for enterprise projects, products, and services. Proficient in industry best practices, event and tradeshow planning, account-based marketing, market trends, and product management. A collaborative leader with a strategic approach to planning, problem-solving and thorough execution.More...
Adrian Wąsik
Software Engineer@Diamond Zebra
Verified
Adrian Wąsik is a highly skilled Software Engineer serving at Diamond Zebra, a leading technology company. He is equipped with a deep understanding of various programming languages and software development methodologies. Adrian earned his degree in Computer Science before diving into the tech industry. His expertise includes software development, system design, and problem-solving. He has a proven track record of creating efficient, scalable software solutions for Diamond Zebra. His dedication and passion for technology have made him an invaluable member of his team. Adrian continuously stays updated with the latest technological trends to ensure the delivery of innovative solutions.More...