Years of experience: 6

Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterCustomer ServiceConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jovona's Career Path
Medical Support AssistantJul. 2022 -
Present
Madison, Wisconsin, United States
specimen processing technician Sep. 2019 -
Dec. 2020
Exact Sciencesspecimen processing technician
Madison, Wisconsin Area
Customer Service RepresentativeJun. 2016 -
Jun. 2018
Dean Health Plan, Inc.Customer Service Representative
Madison, WisconsinFirst point of contact for health plan members calling in about their benefits, claim status, premium payments, claim disputes, worked with providers to correct and reprocess any improperly processed claims. Investigate any claim issues and subrogation related claims.

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