eTelecare Global Solutions
Company Employees
Yoshi Takahashi
Learning and Development Specialist @CL Consultancy
Verified
Yoshi Takahashi is a dynamic Learning and Development Specialist at CL Consultancy, where he spearheads innovative training programs that enhance employee performance and engagement. With over a decade of experience in the field, Yoshi has a proven track record of designing bespoke learning solutions that drive organizational growth. He is renowned for his ability to integrate cutting-edge technology with traditional learning methodologies, fostering a culture of continuous improvement. Yoshi holds a Master's degree in Educational Technology and is passionate about empowering teams to reach their full potential.More...
Lani Ignacio
Customer Support Manager @Remote Philippines
Verified
Hi, I’m Lani Ignacio, a seasoned Customer Support and Success Leader with over a decade of experience transforming support teams into high-performing profit centers. With a proven track record at top companies like Zendesk, Multiplier, and Mural, I drive positive CSAT retuns, streamline escalations, and improve customer experience through strategic training, workflow optimization, and impactful engagement. If your goal is to turn customer service into a revenue-generating advantage, let’s connect!More...
Makii Infantado
Assistant
Verified
Experienced professional with a strong background in administrative support, customer service, and process optimization. Over 17 years working across IT service operations, account coordination, and data-driven project support. Skilled in handling complex documentation, client communications, data management, and cross-functional collaboration in fast-paced environments. Comfortable with remote work, managing competing priorities, and supporting both technical and non-technical teams. Now exploring opportunities to contribute in a support or back-office capacity.More...
Junnafe Halper
Human Resources Generalist/Office Administrator
Verified
Junnafe Halper is a seasoned and dedicated Human Resources Generalist and Office Administrator with a wealth of experience in the industry. She has an extensive background in providing high-level support in various human resources functions such as recruiting, onboarding, benefits administration, and employee relations. Junnafe is also well-versed in office administration tasks, including scheduling, office management, and support to executive-level staff. She is known for her excellent communication skills, detail-oriented approach, and her ability to handle confidential information professionally. Throughout her career, Junnafe has consistently demonstrated her commitment to promoting a positive company culture and improving employee satisfaction.More...
Grace Festejo
Talent Acquisition Professional
Verified
Grace Festejo is a seasoned Talent Acquisition Professional with a proven track record in the field of Human Resources. With a career spanning over a decade, she has honed her skills in recruiting, talent management, and strategic planning. Grace has a rich experience in diverse industries ranging from technology to healthcare and finance. Her expertise lies in identifying and attracting top-tier talents, developing innovative recruitment strategies, and improving hiring processes. Grace holds a bachelor's degree in Human Resources Management and is also a certified Professional in Human Resources (PHR). She is recognized for her exceptional interpersonal skills, commitment to continuous improvement, and ability to cultivate strong client relationships. Grace continues to help organizations build high-performing teams by connecting them with the right talent.More...
Elvis Sasuman
HR/Administrative Lead/Graphic Designer/Data Processing Point-Person @East Joint Marketing Solutions
Verified
Elvis Sasuman, as the HR/Administrative Lead, Graphic Designer, and Data Processing Point-Person at East Joint Marketing Solutions, is responsible for a variety of tasks across multiple departments. He manages HR functions, ensuring smooth operations and compliance with company policies. As a Graphic Designer, he creates visually appealing content to support marketing efforts. In his role as a Data Processing Point-Person, he is responsible for managing and analyzing data to inform business decisions. Despite the diverse nature of his roles, Elvis demonstrates exceptional multitasking abilities and maintains a high level of performance across all his duties. His versatility and dedication contribute significantly to the overall success of the company.More...
Alvin Laxa
Vice President Client Success @Concentrix
Verified
Concentrix, a leading global provider of customer experience solutions and technology, continues to thrive in the market. As Vice President of Client Success, Alvin Laxa is responsible for overseeing the company's client relationships and ensuring customer satisfaction. His team's efforts have resulted in the company's continued growth and high client retention rates. Laxa's focus on innovation, strategic planning, and customer-centric approach have contributed significantly to Concentrix's success. His leadership has fostered a culture of excellence, driving the company towards its goal of creating exceptional customer experiences.More...
Greg Masem
Sr programmer Analyst @State government
Verified
I have extensive experience in server build and administration, application integration and troubleshooting, in addition to in-depth connectivity issues between both physical and virtual infastructure.More...
January Plazo
CEO @J Plazo Staffing Corp
Verified
During the past month, J Plazo Staffing Corp has seen a significant increase in demand for our staffing services across all sectors. Our revenues have increased by 15% compared to the previous month. However, we also noticed a 10% increase in operational costs, largely due to the need for additional resources to manage the increased workload. Our customer satisfaction rate remains high at 90%. In the coming month, we plan to focus on optimizing our operational efficiency and reducing costs. We will also continue to invest in our marketing strategies to maintain our growth momentum.More...
Long Henson
Security Data Privacy IT Compliance Manager @Accenture
Verified
IT professional with 30 years of experience in IT infrastructure, service management, security, compliance and data privacy.More...