Tobi Everett-Santiago has been a pivotal force at EMS Management & Consultants, driving a 30% increase in client retention over the past two years through innovative customer success strategies. As an Account Executive, Tobi spearheaded a groundbreaking project that streamlined the medical billing process, reducing errors by 40% and accelerating payment cycles. Recognized for exceptional leadership in Revenue Cycle Management (RCM), Tobi led a team that successfully recovered over $5 million in previously lost revenue for clients. Additionally, Tobi's expertise in Non-Emergency Medical Transportation (NEMT) solutions has set new industry standards, enhancing service efficiency and client satisfaction.More...
Chris Warner
Senior Software Engineer Technical Lead
Verified
28+ years of technology experience building enterprise-scale systems for financial services, healthcare, and mission-critical applications. Proven track record of leading technical teams, modernizing legacy systems, and delivering reliable solutions that process hundreds of thousands of transactions daily with zero tolerance for errors.
Core Expertise
Backend Architecture: Java/Spring Boot, Node.js, microservices, distributed systems
Financial Systems: Transaction processing (100-500K daily), payment integrations, regulatory compliance
Legacy Modernization: Successfully transitioned .NET systems to modern architectures across multiple organizations
Technical Leadership: Mentored 15+ developers with 90% promotion rate, led cross-functional teams, drove architectural decisions
Key Accomplishments
Architected financial transaction processing platform handling 100-500K daily transactions with 100% accuracy and comprehensive audit trails
Led microservices transformations at multiple companies, improving deployment velocity and system scalability
Implemented zero-downtime migration strategies for mission-critical systems serving millions of users
Built enterprise API integrations connecting payment systems, credit bureaus, and third-party financial services
Established CI/CD pipelines reducing deployment errors and improving team productivity across organizations
Recent Focus
Currently specializing in fintech platforms, distributed system architecture, and team leadership for high-reliability applications in regulated environments. Passionate about building systems that make meaningful impacts on people's lives while maintaining the highest standards of security and compliance.
GCP Professional Architect Certified | Remote-First | Available for leadership and senior IC rolesMore...
Shawn Storm
Owner@4S Consulting (RCM)
Verified
We remove the roadblocks so your staff can serve your patients and clients effectively. Moreover, we build trusted relationships with you as their leaders and the teams we help improve by directly communicating with both groups and inviting and when feasible utilizing employee input into processes to ensure quick buy-in towards new processes.
New and improved processes are tested and adjusted during the consultation process in live environments to ensure their efficacy and your satisfaction with services rendered.
If only evaluation is asked for, we will always recommend to clients that employees that will be expected to enact and utilize suggested new processes be part of the discussion and build of those processes.More...