Years of experience: 9

Data Entry AssociateData Entry SpecialistData EntryMedical BillerMedical Coding SpecialistMedical

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Tobi's Career Path
Customer Success ExecutiveDec. 2024 -
Present
EMS Management & Consultants, Inc.Customer Success Executive
United States
Client Account Manager IV Aug. 2023 -
Jul. 2024
ModivcareClient Account Manager IV
North Carolina, United States• Cultivated and maintained strategic client partnerships, ensuring alignment of service delivery with business objectives and customized solutions while following contract requirements. • Managed project execution to ensure adherence to timelines and budget, highlighting the value proposition. • Analyzed, deciphered and optimized business processes to meet client objectives and industry stan...
Senior Director of OperationsApr. 2022 -
Aug. 2023
ModivcareSenior Director of Operations
North Carolina, United States• Developed and implemented operational strategies through project plans that improved efficiency and met client objectives, responsibly analyzing financial data to manage a multimillion-dollar budget. • Led a team dedicated to fostering collaboration and encouraging innovation to align with business needs. This approach not only enhanced performance but also significantly improved service qu...

Tobi's Posts

  • About myself

    Strategized and improved operations, boosting efficiency and client satisfaction. Led teams to enhance service quality and foster innovation. Managed compliance and stakeholder relationships. Successfully piloted and expanded a Medicaid transportation program, including MH Care.

  • Job Description

    Seeking roles as a Provider Contract Analyst or Medicaid Implementation Specialist, focusing on contract development and program execution to optimize healthcare delivery and compliance.

  • How to contact

No responses yet
0

  • About myself

    Dynamic leader in revenue cycle management with a proven track record in healthcare. Expert in handling complex client portfolios, crafting scalable strategies, and boosting client engagement. Achieved high client satisfaction and retention, driving growth and improving Net Promoter Scores through strategic management.

  • Job Description

    Expert at transforming underperforming clients into advocates by enhancing satisfaction and engagement. Skilled in identifying and leveraging growth opportunities to turn challenges into successful outcomes, ensuring clients become enthusiastic and referenceable supporters.

  • How to contact

No responses yet
0

  • How I can help you

    I offer expertise in revenue cycle management with a focus on enhancing client satisfaction and operational efficiency. My experience includes managing complex client portfolios, developing scalable strategies, and cultivating high-performance teams for exceptional service delivery and strategic growth.

  • People I am looking for

    Seeking partnerships with private entities and municipalities (specializing in the Northeast) to leverage my expertise in revenue cycle management and operational efficiency for mutual growth and success.

  • Experience & Cases

    Achievements include turning around a municipal EMS agency facing financial losses and collaborating with both public and private EMS agencies to improve their revenue streams and operational effectiveness.

  • How to contact

No responses yet
0