Years of experience: 15

Document ProcessorData EntryMedical BillerMedicalCustomer Care SpecialistCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shawn's Career Path
Business OwnerFeb. 2025 -
Present
4S ConsultingBusiness Owner
Montana, United States• Developed strategies with clients to streamline revenue cycle management processes, improving claims processing times. • Led development teams to successfully rollout new processes, enhancing outcomes for clients. • Evaluated current client processes and implemented improvements in payer and provider enrollment processes.
Director of Revenue ManagementDec. 2023 -
Jan. 2024
EMS Management & Consultants, Inc.Director of Revenue Management
Winston Salem, NC, United StatesSpearheaded payer relations and eliminated a backlog of 600+ Medicare revalidations within 3 months, ensuring compliance and reducing administrative bottlenecks. Enhanced client satisfaction by reducing claim processing turnaround times by 40% through workflow automation, streamlined credentialing, and proactive payer communication. • Optimized backend revenue cycle operations, reducing accou...
Sr Clearinghouse DirectorFeb. 2023 -
Dec. 2023
Smart Data SolutionsSr Clearinghouse Director
United States• Negotiated sales contracts with payer sources and providers, resulting in an additional $17.4M in annual revenue. • Enhanced client satisfaction by fostering stronger connections through service improvements and development projects, driving loyalty and repeat business. • Successfully delivered over 100 projects on schedule, ensuring high levels of client satisfaction and minimal delays. • ...

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