Years of experience: 15

Document ProcessorData EntryMedical BillerMedicalCustomer Care SpecialistCustomer Success Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Shawn's Career Path
Business OwnerMar. 2025 -
Present
4S ConsultingBusiness Owner
Montana, United States• Developed strategies with clients to streamline revenue cycle management processes, improving claims processing times. • Led development teams to successfully rollout new processes, enhancing outcomes for clients. • Evaluated current client processes and implemented improvements in payer and provider enrollment processes.
Director of Revenue ManagementDec. 2023 -
Jan. 2024
EMS Management & Consultants, Inc.Director of Revenue Management
Winston Salem, NC, United StatesSpearheaded payer relations and eliminated a backlog of 600+ Medicare revalidations within 3 months, ensuring compliance and reducing administrative bottlenecks. Enhanced client satisfaction by reducing claim processing turnaround times by 40% through workflow automation, streamlined credentialing, and proactive payer communication. • Optimized backend revenue cycle operations, reducing accou...
Sr Clearinghouse DirectorMar. 2023 -
Dec. 2023
Smart Data SolutionsSr Clearinghouse Director
United States• Negotiated sales contracts with payer sources and providers, resulting in an additional $17.4M in annual revenue. • Enhanced client satisfaction by fostering stronger connections through service improvements and development projects, driving loyalty and repeat business. • Successfully delivered over 100 projects on schedule, ensuring high levels of client satisfaction and minimal delays. • ...

Shawn's Posts

  • About

    • 16 years of RCM leadership across diverse healthcare environments • 9 years in credentialing and payer enrollment • Built RCM and authorization teams from scratch • Expertise in EMRs like EPIC and MediTech • Insightful data management for RCM processes

  • Cases & Experiences

    • Supported 80+ facilities • Reduced AR days by 5 in 4 months • Streamlined claims processing, cutting time by 20% • Enhanced follow-up efficiency

  • Work Order

    • Design efficient processes with staff for buy-in • Set achievable KPIs to boost productivity • Strengthen contracts for profitability • Resolve claim rejections effectively • Optimize credentialing and registration

  • How to contact

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