Under the leadership of Afaun Mandol, Doxim's Processing Operations have seen significant improvements in efficiency and output. His strategic implementation of new technologies and process optimization strategies have resulted in enhanced operational performance. The team has successfully met all set targets, contributing to the overall growth of the company. Moving forward, Mandol's focus will be on further enhancing operational efficiency, reducing costs, and implementing innovative solutions to meet the evolving needs of the business.
Along with this, tonnes of experience in operational processing, workflow design, managing technical teams, team and individual motivation mentoring, VR event management, online DJ event management and always pushing the limits of technology.More...
Leanne Godden
Implementation Director@Doxim
Verified
I have worked in the digital sphere for over 20 years as a Brand Manager, Account Manager, Operations Director for both big and small companies. I have worked on both big and smaller brands with their digital strategy and digital execution and expansion.More...
With a storied background in B2B SaaS customer success, I excel in communication, empathy and building fantastic client relationships. I have worked across the globe for clients in countries like the UK, EU, Israel, across Africa, Asia-Pacific, and the US and Canada.
My experience, skills and passion include ability to retain and expand client bases, though onboarding, renewals, and ongoing expanding adoption. The SaaS companies I worked for managed extensive customer data and were always hyper-focused on data and password protection! I relish the process of building up extensive networks of client advocates (from end-user to C-suite) to define the success metrics, of where our solutions would provide protection and drive key security insights. Skilled in managing day-to-day client communications, optimizing account reporting, and delivering value through demonstrations, training, support, and conflict resolution, I bring a track record of success to this role. Internally, I am sensational at stakeholder collaboration and creating growth.
Knowledge Areas & Skills:
Customer Success Management | Account Management
Solutions Consultant | SaaS, enterprise software & cloud-based applications
Problem-Solving I Relationship Management
Strategic Planning I Analytical Thinking
Teamwork I Negotiation Skills | Leadership
Presentation Skills I Customer Relations
Communications Expert | Listening Expert
Creativity & InnovationMore...