Years of experience: 6+

🧑‍💼 C-level Executive✔️ ITStreamerSolution Integrator📝 Influencer or Blogger🗿 HR

Trust Score

Highly reliable; strong professional involvement.

70%
Afaun's Career Path
Director - DP OperationsJan. 2021 -
Present
DoximDirector - DP Operations
Toronto, Ontario, CanadaWorking to enhance and optimize processes and workflows across our Detroit (Madison Heights) and Toronto (Markham) locations through collaborations with Professional Services, QA, Development and IT teams. Leveraging multiple automation platforms including JAMS, Activebatch and MoveIt Automation. Currently managing a team of 15 (8 direct).
DP Operations ManagerApr. 2019 -
Jan. 2021
DoximDP Operations Manager
Managing Document Processing operational teams in Canada and the US. Ensuring production delivery, streamlining processes, developing automation (in Activebatch and Jams), and championing Change Management best practices across the organization. The Doxim Customer Engagement Platform was specifically designed to address the evolving needs of the financial services and other regulated industri...
FounderSep. 2018 -
Aug. 2020
Career MoxiFounder
Toronto, Canada AreaCareer Moxi is a career management tool that leverages the power of Motivational Maps to help members truly understand what motivates them and how those motivators have a direct relationship to their job satisfaction and performance. Career Moxi can get you started on the road to your dream job within 30 min of signing up.

Afaun's Posts

  • How I can help you

    As a seasoned Director of Operations and Workflow Expert, I specialize in optimizing workflow processes, systems, and staffing. My data-driven approach helps in identifying core issues, enabling me to devise a tailored roadmap for an optimized solution. This unique methodology reduces process timing from 7 days to just 1, leveraging personnel, workflows, and processes.

  • People I am looking for

    My ideal client is anyone seeking to make significant, long-term process improvements in their organization. I offer: - In-depth analysis of current processes - Identification and addressing of root causes - Development of customized, optimized solutions

  • Experience & Cases

    I bring to the table a proven track record of success including: - 700% reduction in processing times for data processing - Built an Automation team from scratch, running over 30,000 jobs daily with a low error rate - Mentoring and guiding staff through promotions and transitions. Past collaborations include Canada Pension Plan Investment Board, Doxim, and Peeks Social.

  • How to contact

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