With nearly two decades of experience in operations, revenue growth, and process automation, I specialize in transforming complex business challenges into scalable, profitable solutions. My expertise lies in optimizing systems, implementing data-driven strategies, and enhancing operational efficiency to drive business success.
Previously, as Senior Operations Manager & Executive Leadership Team Member at PioneerBeck Community Association Management, I spearheaded initiatives that generated over $800K in annual revenue, increased first-contact resolution rates by 50%, and automated financial processes to reduce reporting time by 20 days. I played a critical role in system transitions during acquisitions, structured client training programs, and optimized team performance.
My background also includes leading company-wide system integrations, financial tracking improvements, and customer support enhancements. I thrive on identifying inefficiencies and implementing tailored solutions that streamline processes, reduce costs, and enhance scalability.
Now, as an Operations & Business Consultant, I help businesses optimize their operations and drive profitability through data-backed strategies and scalable systems. If you’re looking to enhance efficiency and revenue growth, let’s connect and explore how I can contribute to your success.More...
Rebecca Auguste
Head of Marketing
Verified
In the past month, our marketing strategies have shown a significant increase in customer engagement and sales. Our social media campaigns have reached a wider audience, resulting in a 20% increase in followers. The recent product launch was successful, with a 15% increase in sales compared to the previous quarter.
However, there are areas that require improvement. The email marketing campaign has a low open rate, suggesting a need for more compelling subject lines. Our website traffic has also decreased, indicating a need for improved SEO strategies.
Moving forward, we propose to focus on enhancing our email marketing and SEO strategies, while maintaining the momentum on social media. We also recommend exploring influencer marketing to further expand our reach. We will continue to monitor our strategies to ensure optimal performance and ROI.More...
Bree Gordon
Account Manager@enlightened healthcare guru
Verified
Bree Gordon, as an Account Manager at Enlightened Healthcare Guru Company, you play a pivotal role in maintaining and expanding client relations. The company's focus is on providing innovative healthcare solutions, and your role involves ensuring client satisfaction, identifying new business opportunities and maintaining productive long-term relationships with clients. Your key performance indicators include client retention rates, revenue growth, and client satisfaction scores. Your responsibilities also include coordinating with internal teams to deliver client needs, resolving issues, and understanding client objectives to provide suitable solutions. Ultimately, your role is critical in driving our company's growth and success in the healthcare industry.More...
Christopher Folmar
Product Strategy Advisor@EverCommerce
Verified
An award-winning growth-focused leader with extensive experience leading all aspects of product management, go-to-market planning & innovation-driven growth. Well-established ability to work with C-level stakeholders and cross-functional teams to deliver technology products in challenging and fast-paced environments. Recognized for introducing new product development programs, automating processes, and managing go-to-market programs. Media-trained and expert communication skills with experience in small and large group presentations.More...
Mark Carruba
Marketing Director@Fajita Petes
Verified
As Marketing Director at Fajita Pete's, I have successfully implemented marketing strategies that increased brand awareness and boosted sales significantly. I have led successful promotional campaigns, developed innovative digital marketing strategies, and fostered strong relationships with key stakeholders. My efforts have resulted in a substantial increase in customer engagement and retention. I have also played a pivotal role in the expansion of Fajita Pete's into new markets.More...