With over ten years of experience in strategic account management, I am passionate about helping clients leverage the power of SaaS and AI to solve real-world problems. I have a strong background in enterprise SaaS account management, digital marketing, and new business development. I enjoy building long-lasting relationships with clients across various industries and geographies. I am currently a Senior Strategic Account Manager at Dataminr, one of the world's leading AI businesses and one of New York's top private technology companies.
In my current role, I manage a portfolio of high-value accounts, including Fortune 500 companies, across sectors. I work closely with clients to understand their needs, challenges, and goals, and provide them with customized solutions that enhance their situational awareness and crisis management capabilities. I also identify and pursue new business opportunities, and collaborate with cross-functional teams to deliver exceptional service and support. Some of my achievements include increasing client retention rate, securing and growing multiple large contracts, and expanding Dataminr's presence in new markets. I have also received multiple awards for my performance and customer satisfaction.More...
Brett Champlin
Customer Success Manager@Dataminr
Verified
Dataminr is a leading AI platform that detects the earliest signals of high-impact events and emerging risks, providing real-time alerts to clients in various sectors. As a Customer Success Manager, Brett is responsible for ensuring that clients successfully adopt and derive maximum value from Dataminr's products and services. This includes understanding client needs, providing training, addressing concerns, and fostering strong relationships. Brett's role is crucial in driving customer satisfaction and loyalty, leading to business growth and increased revenue for Dataminr.More...
Allison Gaffney
Product Designer
Verified
I have 12+ years in user experience design for SaaS products. I’ve led design teams and managed product managers. I enjoy creating intuitive solutions for complex problems. I have a BA in Graphic Design and am an expert at presentation and communication design as well.More...
Kelley Johnson
Strategic Customer Success Manager@Schneider Electric
Verified
Kelley Johnson is a Strategic Customer Success Manager with a proven track record in B2B SaaS, specializing in customer retention and revenue growth. At Schneider Electric, she manages the Microsoft account, driving value through the data centers across NAMER.
Previously, Kelley held key roles at Sisense, Twilio, Workday, and Dataminr, earning President’s Club and other top sales awards. She is certified in Microsoft Azure and Customer Success Coaching Level 3.More...
Alan Copeland
Vice President of Channel and Partnerships@Janek Performance Group
Verified
Janek Performance Group continues to experience growth in our channel and partnerships division. Our strategic alliances have increased by 15% in the last quarter, contributing significantly to our overall revenue. Despite the challenges posed by the pandemic, our training and consulting services are in high demand, with a 20% increase in client engagement. Our focus on enhancing partner relationships and providing top-tier sales performance solutions has been instrumental in this growth. Moving forward, our aim is to further strengthen our partnerships, explore new channels, and continue offering high-quality, impactful solutions to our clients.More...
Joe DiRico
Media Strategist@Mobibo
Verified
Currently working with clients looking to leverage both online and offline media to achieve real world goals like increasing foot traffic and in-store sales.
Also created my own "TV show" on TikTok called Behind the Brand where I tell the origins, comebacks, and downfalls of brands people both love and hate.More...