Years of experience: 11

Customer Retention SpecialistCustomer Care SpecialistClient Relations SpecialistCustomer ServiceAccount ManagerCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Kelley's Career Path
Strategic Customer Success ManagerApr. 2023 -
Present
SisenseStrategic Customer Success Manager
Senior Customer Success ManagerMay. 2022 -
Mar. 2023
TwilioSenior Customer Success Manager
Atlanta Metropolitan Area
Customer Success ManagerJan. 2022 -
Apr. 2022
WorkdayCustomer Success Manager
Atlanta Metropolitan Area

Kelley's Posts

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    How I can help you

    Solving key challenges with proven strategies: - Enhance customer retention and satisfaction. - Mitigate risks effectively. - Trusted advisor for client issues. - Experience with top brands like Microsoft. - Achieved President's Club twice.

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    People I am looking for

    Seeking diverse clients who value: - Customer-centric strategies. - Tailored solutions for growth. - Collaboration from startups to large enterprises. - Focus on sustainable success.

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    Experience & Cases

    Key achievements and clients: - Managed $14.7M portfolio focused on sustainability. - Achieved 106% NRR with $8M BoB. - Worked with Microsoft, American Express, and more.

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    How to contact

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