Souvik Misra is a Principal Software Engineer at ConnectWise, where he leads innovative projects that drive technology solutions for the company's global client base. With over a decade of experience in software development, Souvik specializes in full-stack development and agile methodologies. He holds a Master's degree in AIML from LJMU. Outside of work, Souvik is an avid reader, linguistic enthusiast and enjoys exploring new cultures and cuisinesMore...
Matt Johnson
Software Support Technician@ConnectWise
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Matt Johnson is a dedicated Software Support Technician at ConnectWise, where he leverages his extensive technical expertise to enhance client satisfaction and streamline software solutions. With over five years of experience in troubleshooting and optimizing software performance, Matt has a proven track record of improving system efficiency and reducing downtime for clients across diverse industries. Known for his problem-solving acumen and customer-centric approach, he consistently delivers innovative support strategies that align with ConnectWise's commitment to excellence. Outside of work, Matt is an avid tech enthusiast and enjoys mentoring aspiring engineers in his local community.More...
Anahit Hovhannisyan
Middle Manual QA@ConnectWise
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Anahit Hovhannisyan is a dedicated Middle Manual QA at ConnectWise, where she ensures the quality and reliability of software solutions. With over five years of experience in quality assurance, Anahit excels in identifying bugs and improving product performance. She holds a Bachelor's degree in Oriental Studies from Yerevan State University. Outside of work, Anahit enjoys traveling, spiritual growth, tarot and astrology readings. Her fields of interests are very diverse.More...
Emily Williams
Demand Generation Manager@ConnectWise
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Versatile and detail-oriented marketer with extensive experience managing high-impact marketing programs and a growing focus on demand generation. Proven ability to drive results through end-to-end program execution, strategic alignment with sales, and persona-driven campaigns, contributing to measurable growth in lead engagement and pipeline opportunities. Eager to bring a blend of program management expertise and demand generation skills to help your team achieve and exceed business objectives.More...
Topher Barrow
Director, Technical Sales@ConnectWise
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Michael Danylo
Senior Sales Engineer@ConnectWise
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Michael Danylo is a dynamic Senior Sales Engineer at ConnectWise, where he leverages over a decade of experience in technology solutions to drive sales growth and client satisfaction. With a keen ability to translate complex technical concepts into accessible solutions, Michael has been instrumental in securing high-value contracts and expanding the company's market presence. His strategic insights and collaborative approach have consistently fostered strong relationships with both clients and cross-functional teams. Passionate about innovation and customer success, Michael continues to elevate ConnectWise's reputation as a leader in IT management solutions.More...
Yuriya Markovska
SaaS Customer Success Manager // Human rights and migration specialist@ConnectWise
Verified
Customer Success Manager | Client Success Manager | Building Strong Customer Relationships | SaaS Expert | Strategic Planner | Team Leader
As a Customer Success Manager with a robust background in SaaS, I am dedicated to maximizing customer value and fostering long-lasting relationships. In my current role, I serve as a Partner Success Manager at ConnectWise, ensuring our partners fully leverage our solutions to drive their success. My expertise spans strategic planning, relationship building, churn risk management, and delivering technical success plans.
With experience across various industries, including mobility, marketing, and social media, I have a proven track record of enhancing customer satisfaction, driving adoption, and managing customer success initiatives. I thrive in fast-paced environments and excel in leading teams to achieve organizational goals. My educational background in International Law further complements my ability to navigate complex challenges and deliver exceptional results.More...
Jillian Rodriguez
Cyber Security Program Manager@ConnectWise
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Cyber security program manager specializing in rebuilding of cyber security programs including risk management, vulnerability management, project management, security training and security release requirements. I have built and implement secure development lifecycle policies throughout an organization of over 1000 developers. I have been apart of countless security audits including PCI, SOC2, and organization specific.More...
Ben Arntson
Founder & CEO@Reality Spectrum
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Industry veteran since 1999.
ConnectWise Certified Professional Administrator
Started an MSP inside of a $50M per year copier company with 16 branches that sold pieces of his offering in nearly every branch.
Has helped steer organizations past common revenue walls of 1 to 5 million a year, 5, 10, and beyond.
Worked at ConnectWise’s consulting and partner experience departments.
Has played every role in a firm from sales, service to operations and marketing.
A frequent speaker at industry events; he enjoys sharing ideas and methodologies with partners in the channel.
Has a passion for business process and can often be found in discussion on such matters.More...
Frank DePrisco
Cybersecurity Consultant@Bill360
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Frank DePrisco was a seasoned Cybersecurity Consultant at Bill360, where he leverages over a decade of experience to safeguard digital infrastructures for Fortune 500 companies. With a keen eye for emerging threats, Frank has successfully implemented cutting-edge security protocols that have reduced cyber incidents by 40% in the past year alone. His strategic approach and leadership in crisis management have earned him recognition as a thought leader in the cybersecurity community. Outside of work, Frank is passionate about mentoring young professionals and frequently speaks at industry conferences to share his insights on the evolving landscape of cyber threats.More...
Frank DePrisco
Customer Success Leader & Growth Expert
Verified
Frank DePrisco is a dynamic Customer Success Leader and Growth Expert with over 15 years of experience in driving client engagement and expanding business portfolios. At FairWarning, he spearheaded a 30% increase in customer retention through innovative strategies and personalized client interactions. Frank's passion for fostering long-term partnerships and his keen analytical skills have consistently translated into revenue growth and market expansion.More...
Jabare Foli is a Software Engineer at Versight LLC, where he specializes in developing innovative solutions that streamline business processes. With a passion for coding and a knack for problem-solving, he has played a pivotal role in several successful project launches. Jabare holds a degree in Computer Science from Florida A&M University and is committed to continuous learning in the ever-evolving tech landscape.
In addition to his development pursuits, he invests in real estate, and provides freelance concierge services.More...
Megann Freston
Director of Product Marketing@Allvue Systems
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As Megann Freston, Director of Product Marketing at Allvue Systems, I have successfully led the development and execution of product marketing strategies, contributing to the company's growth. I have played a pivotal role in product launches, positioning, and competitive analysis. My achievements also include creating effective go-to-market strategies and collaborating with cross-functional teams to drive product success. My leadership has significantly enhanced product visibility and market share, driving revenue growth for Allvue Systems.More...
David Seddon
Director of Software Development@vMOX
Verified
David Seddon is a highly skilled and experienced professional who recently served as the Director of Software Development at vMOX, a leading company in the telecommunications industry. With a strong background in computer science and software engineering, he has spent several years honing his skills and expertise in software design, development, and management. David's technical acumen and proven leadership abilities have significantly contributed to the development and advancement of vMOX's software solutions. He is known for his strategic thinking, problem-solving skills, and the ability to lead and motivate his team to achieve their goals. Before joining vMOX, David held various software development roles in different companies, where he developed a reputation for delivering high-quality, efficient, and innovative software solutions.More...