Years of experience: 29
Customer Success ManagerCustomer ServiceSecurity AnalystConsultingIT
Trust Score
Exceptionally trusted; proven professional excellence.
Frank's Career Path
Jul. 2023 -Dec. 2023
ComplianceRisk.ioTechnical Customer Success Manager
United States• Enhanced customer success by refining risk assessment questions, significantly improving scoring accuracy and user comprehension; maintained churn rate below 5% through responsive support, targeted training, and proactive engagement.
• Launched and facilitated weekly peer group meetings over 18 months to address evolving customer needs, improve collaboration, and ensure a seamless onboardin...
May. 2023 -Present
Bill360Cyber Security Consultant
Tampa, Florida, United States• Conduct comprehensive audits of security policies and controls to ensure full compliance with PCI DSS v4 Level 1 standards, while leading bi weekly security meetings to align cross-functional teams on risk priorities and AWS certification goals.
• Implement and manage enterprise-wide security policies, controls, and risk management programs, proactively identifying and addressing gaps to me...
Apr. 2023 -Present
Frank A. DePrisco ConsultingOwner / Operator
Greater Tampa Bay Area• Lead a consulting firm as a strategic and technical partner, serving as a trusted advisor to organizations by identifying vulnerabilities, assessing risks, implementing controls, and mitigating cyber threats through a blend of detective work, architectural insight, and incident response.
• Deliver end-to-end security solutions across GRC, HIPAA, PCI DSS, and SOC 2 frameworks, with expertise...