Hello! I’m a Program Manager & Design Operations leader with 10+ years experience leading design & development teams for product design, user experience research, design systems (at scale), and re-platforming initiatives. I enjoy working with designers and engineers to create an efficient, collaborative environment for product teams. I thrive in data driven creative settings.
Complex, technical projects energize me and I have a proven track record of acting as a communication point, between engineering and a variety of cross-functional disciplines. Translating technical concepts or the implications of technical decisions for a design, business or non-technical audience. Facilitating sprints & workshops that take a strategic vision and break it down into an executional roadmap tied to OKRs. Developing strategic communication plans & change management plans. Supporting scaling teams with simple, effective processes that anchor the work on programs with high ambiguity. I leverage systems thinking and service design concepts to deliver outcomes (over output).
Specialities Include:
Design Operations, Program Management, Design Systems, Strategic Communications, UI/UX Design processes, Systems thinking, Governance Programs, (Global) Cross-functional collaboration and communication, Vendor Management. The whole spectrum of Waterfall to Agile-fall to Agile & related methodologies.More...
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