Afaf Sifeddine is an accomplished Sales and Account Manager at Checkout.com, a leading global fintech company. She is a seasoned professional with extensive experience in sales, account management, and business development. Afaf is reputed for her ability to manage key client relationships, develop innovative sales strategies, and consistently exceed sales targets. Prior to her current role, she held various sales and account management roles in different organizations, honing her skills and expertise. Afaf is a highly strategic thinker with a keen understanding of the fintech industry and a deep commitment to driving business growth and customer satisfaction.More...
In my current role as an Analyst II in Merchant Care at Checkout.com, I handle a wide range of merchant and stakeholder queries across platforms like Zendesk, Salesforce, and Slack, consistently maintaining a high standard. I thrive on solving complex technical issues, often without a clear path, by drawing on my deep understanding of the platform and strong problem-solving skills.
I regularly educate merchants to help them become more autonomous in using our platform, and I make sure that every interaction aligns with our quality assurance standards. I’m also involved in internal projects—creating onboarding e-learning materials, improving SOPs, and sharing knowledge to support team development.
Working under pressure, I make informed decisions that balance merchant needs with company goals. I use tools like Postman, Datadog, Retool, and Confluence daily, and I contribute to ongoing process improvements that enhance both efficiency and customer satisfaction.More...
Teresa Kang
Senior Associate@Checkout.com
Verified
Isau AZEEZ
Senior Software Engineer@Checkout.com
Verified
Lalitendu Swain
Solution enginner@Checkout.com
Verified
Lalitendu Swain is a Solution Engineer at Checkout.com, a leading global payment solutions provider. In his role, he is responsible for providing technical support and developing payment solutions to meet clients' needs. He also collaborates with cross-functional teams to design and implement innovative payment systems. His expertise in software engineering and his understanding of the payments industry make him a valuable asset to Checkout.com.More...
Stacey Kamanya
CASS Manager@Shard Capital
Verified
Stacey Kamanya is the dynamic CASS Manager at Shard Capital, where she expertly oversees client asset protection and regulatory compliance. With over a decade of experience in financial services, Stacey has implemented innovative systems that have increased efficiency by 30% across the firm. Her strategic leadership and keen analytical skills have been instrumental in navigating complex regulatory landscapes, ensuring Shard Capital remains at the forefront of industry standards. Stacey holds a Master’s degree in Financial Management from the London School of Economics and is a sought-after speaker at industry conferences.More...
Jessica French
Product Leader
Verified
I’m a strategic and entrepreneurial Product Leader with over 7 years of experience driving product vision, roadmaps, and innovative solutions in the payments and fintech sectors. I’ve demonstrated expertise in cross-functional team collaboration, data-driven insights, user experience optimisation, and product delivery.
My career began in merchant acquiring at one of the oldest and largest banks in Africa, where I gained a solid foundation in payments. I then moved to London, where I honed my skills on a financial crime prevention product team at Checkout.com. Currently, I’m leading the way in seamless account-to-account payments in the open banking space across UK, Europe and the Middle East, drawing on my knowledge of customer-centric product development.
I thrive in dynamic environments, adept at navigating complex challenges with creative problem-solving and a keen eye for detail. I’m passionate about delivering high-quality work and continuously seeking personal growth opportunities through diverse experiences. I’m committed to fostering collaborative team environments and driving impactful results.
With an entrepreneurial mindset and strong communication and leadership abilities, I excel in product strategy, roadmap planning, and stakeholder alignment. I’m dedicated to delivering cutting-edge solutions that exceed customer expectations.More...
Rukmini Mukherjee
User operations and customer success specialist@Harvey
Verified
Rukmini Mukherjee is a seasoned User Operations and Customer Success Specialist at Harvey, where she expertly bridges the gap between innovative technology and customer satisfaction. With over five years of experience in the tech industry, Rukmini has a proven track record of enhancing user engagement and driving client retention through strategic initiatives and personalized support. Her passion for optimizing user experiences and her keen analytical skills have consistently contributed to Harvey’s reputation for exceptional customer service. Outside of work, Rukmini is an advocate for digital literacy and volunteers her time to teach coding to underprivileged youth.More...
Duvane Deslandes
Cloud Solution Architect, Payments@Crown Agents Bank
Verified
Crown Agents Bank is actively leveraging cloud technology to enhance its payment solutions. As a Cloud Solution Architect, Duvane Deslandes plays a critical role in designing and implementing these solutions. He is responsible for ensuring the bank's cloud infrastructure is robust, secure, and efficient, supporting the seamless processing of payments. His work is instrumental in the bank's digital transformation journey, contributing to its goal of providing innovative and reliable financial services.More...