Years of experience: 23

✔️ ITProduct DesignerAdvisor🐦 DesignCommunication Designer🧨 Consulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Agis's Career Path
Senior Technical Content StrategistNov. 2023 -
Present
Checkout.comSenior Technical Content Strategist
London, England, United KingdomUsing Technical Content to generate bottom-line efficiencies and drive digital adoption, customer engagement, and brand loyalty. - Created a unified Technical Content Strategy - Led the Technical Content Transformation initiatives. - Developed information architecture, content strategies and taxonomy models. - Created proactive, self-service enablement strategies to drive call deflection and ...
Head of Technical Enablement and Learning ProgramsDec. 2020 -
Sep. 2023
ForcepointHead of Technical Enablement and Learning Programs
United KingdomLed the Global Technical and Sales Enablement and Certification Programs and teams (Training Managers, Curriculum Developers, Instructional Designers, Instructors, Learning Program Managers, Authorized Training Centers) to drive product adoption and customer engagement by providing a world-class Employee, Customer, and Partner experience through training needs analysis, in-product enablement,...
Principal Content Developer - Curriculum StrategyMay. 2020 -
Dec. 2020
ForcepointPrincipal Content Developer - Curriculum Strategy
Work with the Forcepoint Technical Learning Services leadership teams to strategize and plan the long-term Curriculum Portfolio vision. - Created Governance Models to facilitate the company's Customer Digital Journey initiatives. - Evaluated, governed, enabled, and drove adoption for the DAP (Digital Adoption) platform. - Implemented Front-end and Training needs analysis to capture the ecosys...

Agis's Posts

  • How I can help you

  • People I am looking for

    Seeking collaborations with companies that are at a content/enablement chasm. .

  • Experience & Cases

    Past successes include: - Data Enablement program implementation - Customer education initiatives - Internal technical enablement - Technical support content sttategy Previous collaborations with startups and small businesses to craft scalable technical content strategies.

  • How to contact

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