Marisela Garcia is a dedicated Help Desk Support Specialist at Business Data Inc., where she excels in troubleshooting and resolving technical issues with efficiency and a customer-first approach. With over five years of experience in IT support, she has a proven track record of enhancing user satisfaction and streamlining support processes. Marisela is known for her exceptional communication skills and her ability to translate complex technical concepts into accessible solutions. She is passionate about leveraging technology to improve business operations and is currently pursuing certifications in advanced network management.More...
Marisela Garcia
Customer Support Specialist@Business Data Inc.
Verified
I have excelled in my role as a Customer Support Specialist at Business Data Inc. I have successfully resolved hundreds of customer inquiries and issues, maintaining a high customer satisfaction rate. I have also implemented new strategies to improve customer service protocols, leading to increased efficiency in our department. Additionally, I have been recognized for my excellent communication skills and my ability to work under pressure. I have also contributed to the training and development of new team members.More...