Experienced global financial controller with 15+ years of experience. Professional level knowledge of financial statements, regulatory reporting and controllership for multinational and national level banking institutions.More...
Brad Thomas
Manger, integrations@Bread Financial
Verified
Brad Thomas is the Manager of Integrations at Bread Financial, where he leads a dynamic team in streamlining digital payment solutions for enhanced customer experiences. With over a decade of experience in fintech, Brad has a proven track record of successfully implementing complex integration projects that drive efficiency and innovation. His strategic vision and leadership have been instrumental in forging key partnerships, resulting in a 30% increase in system interoperability. Outside of work, Brad is passionate about mentoring emerging tech talent and is an avid supporter of community-driven technology initiatives.More...
Cody Parton
Fraud Invesigator
Verified
Cody Parton is an accomplished Fraud Investigator with more than 8 years of experience specializing in unraveling intricate financial crimes and protecting corporate assets. During her time at Bread Financial, she collaborated with a vibrant team to successfully uncover and reduce over $10 million in fraudulent activities, significantly boosting the company’s security measures. Renowned for her sharp analytical skills and creative strategies, Cody has pioneered innovative investigative techniques that set the industry standard. With a genuine passion for mentoring, she actively shares her knowledge on De-Escalation techniques with the next generation of professionals.More...
Celeste Washington
Customer Support Specialist
Verified
Celeste Washington – Customer Support Specialist
Celeste Washington is a results-driven Customer Support Specialist at Bread Financial with a proven track record of delivering exceptional customer experiences. Over the past three years, she has maintained a 98% customer satisfaction rate and led the successful implementation of a new customer feedback system, improving response times by 30% and elevating overall service quality.
Recognized as Employee of the Year (2022) for her innovative problem-solving and dedication to customer excellence, Celeste has also played a pivotal role in training and mentoring new team members, reducing onboarding time by 25% and fostering a collaborative, high-performing support team.More...
David Klassen
Customer service specialist | Narrator | Trainer
Verified
15+ years each in Customer Service, Quality Assurance, Technical Writing and Training. 85%+ Customer Retention on irate calls: have saved $2M/annual business with Toyota via QA: streamlined procedures by 80% reduction in training materials: wrote company's ISO-9000 manual from scratch.
Seeking to break into voiceovers: often been told I "have a voice for radio."More...
Brian Perez
Head of Product Design@Nabuc Design
Verified
Seasoned Product Design Leader
Focused on delivering high impact work that meets business objectives
Strategic, creative, results driven approach to every projectMore...