Years of experience: 4

Document ProcessorDatabase CoordinatorData Entry AssociateTyping SpecialistData Entry SpecialistData Entry

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Celeste's Career Path
Customer Support SpecialistNov. 2020 -
May. 2025
Bread FinancialCustomer Support Specialist
1. Customer-Facing Roles Customer Care Advocate / Process Associate – Customer Service Handle inbound inquiries: fee questions, statement reviews, credit/return calls, loyalty rewards, credit line requests, and dispute intake. Build rapport with empathy, negotiate solutions, educate customers, and ensure accountability in interactions. Act as brand ambassador, assisting both customers and in-...
Customer Service RepresentativePresent
iQorCustomer Service Representative

Celeste's Posts

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    About myself

    With a strong focus on customers and results, I have excelled in fast-paced environments by swiftly mastering new systems. My ability to communicate effectively and solve problems has consistently helped me achieve and exceed performance goals.

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    Job Description

    I seek a role that leverages my customer service expertise and problem-solving abilities. I aim to join a team that prioritizes innovation and efficiency, where I can drive customer satisfaction and process improvements while enjoying opportunities for growth and learning.

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    How to contact

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