APAC Customer Service
Company Employees
Irish Caballes
Portfolio Assistant @Keystone Strata Group
Verified
I offer a strong background in facilities management, property management, maintenance coordination, vendor and contract management, compliance, and administrative support across diverse industries. My career spans 14 years in the real estate and facilities management sector in Dubai, UAE, and the past 4 years providing remote support to property management firms in Australia and the United States.More...
Alda Saludario
Accounting Specialist
Verified
I am a finance and accounting professional with over 10 years of experience in managing accounts payable and receivable, financial reporting, budgeting, inventory audits, and payroll across various industries. I have held key roles such as Accounting Head, Finance Supervisor, and Project Accountant, where I successfully implemented internal controls, streamlined financial processes, and ensured accurate and timely reporting. Proficient in systems like SAP, NetSuite, and Sage, I am known for my attention to detail, strong analytical skills, and ability to manage multiple priorities effectively.More...
Virgilio Garcia
Client Service Manager @ADP
Verified
Duties & Responsibilities: • Set up a meeting with the specific client to discuss the issues in the ADP tool • Coaching/mentoring support associates • Attend a regular leads meeting to discuss updates/challenges • Process the quarterly/annual income tax of a specific client directly to the IRS • Do some escalations documentation • Directly communicate to the client if there are some urgent matters regarding tax and ADP Tool • Create process improvement for the team and monitoring file to address properly the attendance/performance issue. • Monitor all service requests for each associate under my team, and make sure that all requests are updated. • Create a daily/weekly productivity report for my team, in preparation for the team huddle update • Do an audit/QA to our US counterpart and make sure all processes and documentation are correct and updated after closing the service request. • Attend the monthly business review with our director and senior vice president for operations to discuss our monthly performance status (Total Closed SRs, Aging SR’s)More...
Albert Enrriques Jr
Senior Sales Operations Analyst @AlticeUSA
Verified
Albert Enrriques Jr is a seasoned professional currently serving as a Senior Sales Operations Analyst at AlticeUSA, a leading telecommunications company. With a strong background in sales and operations analysis, Albert has proven expertise in data-driven strategies, sales forecasting, and market research. His role involves streamlining sales processes, analyzing business trends, and providing actionable insights to drive revenue growth and operational efficiency. Albert's keen analytical skills, combined with his deep understanding of the telecommunications industry, have made him an invaluable asset to the AlticeUSA team. Before joining AlticeUSA, Albert held several roles in sales, operations, information technology, and insurance roles in various companies, consistently demonstrating his ability to drive performance and business growth.More...