Ann Kenny Technical Project Manager | Service Delivery Expert | Agile Practitioner 📍 Greater Charlotte Area | 💼 Project Management | 🛠️ Cybersecurity | 📈 Data-Driven Strategy
🎯 About Me
I’m an accomplished Service Delivery and Technical Project Manager with 15+ years of experience driving operational excellence across financial, pharmaceutical, and cybersecurity sectors. My passion lies in aligning technical solutions with business strategy—whether it's leading Agile transformation initiatives, managing global service operations, or driving cross-functional teams to deliver high-impact projects.
My work is defined by a commitment to continuous service improvement, regulatory compliance, and data-driven decision-making. I specialize in project lifecycle execution, stakeholder engagement, and technical documentation that drives real value. I bring a unique combination of leadership, analytical insight, and technical proficiency to every role.
Now seeking new opportunities where I can leverage my experience in agile methodologies, IT service management, and strategic project leadership to deliver measurable results.
💼 Key Expertise
Agile Project Management (Scrum/Kanban)
Cybersecurity & Compliance Strategy
Service Delivery & IT Operations
Business Analytics & Data Visualization
Technical Writing & Process Documentation
Virtualization (Citrix, VMWare)
Regulatory Frameworks & Audit Remediation (ITIL, SOX, ISO)
Stakeholder Engagement & Escalation Management
🏆 Career Highlights
3M (2024 – Present) Drove key data analytics and project execution for enterprise IT initiatives. Developed strategic plans, risk mitigation protocols, and executive-ready presentations.
KPMG (2022 – 2024) Led agile-based cybersecurity and compliance initiatives. Created SOPs, process flow diagrams, and handled high-stakes escalations within regulated environments.
Merck (2018 – 2022) Directed global virtualization service delivery, implemented agile resource planning, and optimized service levels using advanced Excel-based analytics.
Credit SMore...