Years of experience: 18

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Ann's Career Path
IT Security Project ManagerAug. 2024 -
Present
PrideOneIT Security Project Manager
Remote
Project Management ConsultantMar. 2022 -
Aug. 2024
XoriantProject Management Consultant
RemoteImplemented agile methodologies to meticulously capture and record key data and metrics, ensuring thorough documentation for compliance and security attestations. Facilitated regular sprint reviews to assert and maintain cyber security best practices, fostering continuous improvement and adaptation. Developed comprehensive technical and non-technical process documentation using agile principl...
Service Delivery SpecialistAug. 2018 -
Feb. 2022
MerckService Delivery Specialist
Branchburg, NJLed and managed service delivery for a large-scale global Virtual environment deployment, ensuring seamless operation and support through agile project planning and execution. Enhanced user experience by agilely customizing standard offerings, processes, and handling exceptions to align with dynamic departmental client needs, employing iterative project management methodologies to prioritize ...

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