Pragmatic and result oriented industrial engineer with licentiate degree (5 year technical degree with award wining thesis) bringing fifteen years of experience helping SMB or corporations reach their clients. Proven track record over 7 years in consultancy services, change management and on-premise and on cloud software delivery, working across time zones, cultures, stakeholders and disciplinary teams, influencing peers and leaders to improve processes and increased efficiency.More...
Goutam Jaiswal
DevOps Engineer@Acquia
Verified
Kent Gale
Founder and Principle Consultant@Intentional
Verified
As a Support Leader, I leverage my 20+ years of experience in support operations management and customer success innovations leading global support teams. I am passionate about delivering exceptional customer experiences and driving business growth through customer retention and expansion with teams empowered to create exceptional customer connections. I have a proven track record of leading cross-functional initiatives, especially between Support and Product, and with creating strong relationships with all key stakeholders impacting the customer experience. My goal is to equip companies to help customers to achieve their goals and realize the full value of products and services.More...
Melissa Cohen
VP of Corporate Marketing
Verified
I've worked in the B2B and B2C SaaS and technology sectors for over 20 years, helping high-growth companies increase their visibility for acquisition or public offerings. My experience includes being a business and agency owner and leading brand, communications, and integrated marketing efforts. I've excelled in category creation and changing brand perceptions, including running marketing for a startup.
As a changemaker, I identify challenges and collaborate with teams to find solutions, focusing on impactful results. At Calendly, I led corporate marketing, overseeing functions like brand awareness, communications, content, social media, influencer marketing, events, and project management.
Before Calendly, I worked at Unbabel, specializing in AI translation for customer service and content marketing, while also pioneering the Language Operations category for enterprises.More...
Christopher Field
Head of Marketing@ZINFI Technologies
Verified
An innovative forward-thinking professional adept at leading cross-functional teams and delivering impactful performance-driven digital marketing and product strategies. Expertise in AI-enabled marketing solutions, customer experience optimization, and multi-channel campaign execution. Demonstrated ability to align corporate objectives with market demands, enhancing brand positioning and achieving measurable business outcomes.
An exceptional marketer who can deliver pivotal strategies that add value by:
• Enhancing brand positioning and customer experience through multi-channel campaign leadership.
• Driving collaboration across cross-functional teams to align product innovation with market demands.
• Building and executing data-driven marketing strategies to optimize lead generation and audience engagement.
IMPACTFUL CONTRIBUTIONS
ZINFI TECHNOLOGIES: Boosted customer engagement and lead generation by 30% through AI-driven marketing strategies and multi-channel campaign execution, leveraging tools like Salesforce, HubSpot and Power BI.
JN DISTRIBUTION: Increased eCommerce revenue by 300% by redesigning the digital platform, streamlining user experience, and optimizing the online purchasing process to drive growth.
AGILONE (NOW ACQUIA): Achieved a 60% increase in sales qualified lead (SQL) traffic and quadrupled conversion rates by implementing data-driven digital marketing strategies, including search engine optimization (SEO) and targeted email campaigns.More...