Kent Gale - Founder and Principle Consultant, Intentional

Years of experience: 26

Startup FounderCustomer ServiceConsultingCustomer Success ManagerCustomer Retention SpecialistService Quality Manager

Erik Peterson
Senior Director, Customer Experience
Verified
Kent is the most customer-focused, conscientious leader I have ever worked with. From the day he hired me in 2011 through our 12 years working together, I appreciated his commitment to not taking shor...
Will O'Keeffe
VP Global Customer Support @Mimecast
Verified
I had the pleasure of working with Kent from 2013-2018, and have been associated with him since then. Kent was instrumental in helping us turn around the customer experience at Acquia. This includes...

Exceptionally trusted; proven professional excellence.

100%

Kent's Career Path

Apr. 2022 -
Jun. 2023

AcquiaHead of Global Support

Boston, Massachusetts, United States

Feb. 2013 -
May. 2022

AcquiaSr. Director, Customer Success Innovations

Boston, Massachusetts, United States

Jun. 2008 -
Feb. 2013

AcquiaDirector Technical Support

Burlington, MAA software company providing value-added software products and services for the Drupal content management system.