Law Office of Matthew A. LathropOperations and Human Resources Manager
Aug. 2007 - Jan. 2016Omaha, NEIn this multifaceted role, I managed operational functions including accounting, office and human resources administration, contractor relations, and reporting. I served as a trusted advisor to the owner providing guidance on employee relations, workforce planning, adherence to labor law and cultural diversity. I led talent acquisition initiatives, introduced staff retention polices, and oversaw the delegation of assignments. Further, I launched professional development and training programs to elevate skills and provide career opportunities. I also instituted competitive benefits and compensation packages including PTO. During my time here, I reduced overall operating expenses through internal process improvements and drove the closure of more than 100 outstanding cases yielding $2M in additional revenue.