PandaDocHead of Agile Practices | Scrum Master
Jan. 2021 - Dec. 2023At the Company level: - Served as a direct manager for a team of Scrum Masters; - Helped to develop and pilot the Team North Star tool for Teams' maturity assessment and guide their further development; - Designed and facilitated multiple Track Leadership strategic offsite events; - Co-designed and ran the regular educational classes (Scrum Basics, LeSS Basics, Facilitation Basics) class; - Delivered on-demand workshops (Team Self-design Workshop; User Story Mapping; Backlog Items Decomposition Techniques). At the Agile Org level: - Initiated and led the creation of Engineering Practices and Asynchronous Communication Guides; - Supported maturity of Agile Vision and Practices at four Tracks (Track = LeSS Requirement Area); - Introduced the Mentorship structure and led its pilot in the Agile Org serving as a Mentor on topics such as Product Ownership, Scaling, Organisational Coaching and LeSS for multiple Scrum Masters. At the Tracks (Business Areas) level: - Supported the growth of the Ecosystem Track from 1 to 5 Teams during the Launch and Product-market Fit stages of the PandaDoc for Developers product; - Supported Org Design changes in three Tracks (Growth, Solutions and Ecosystem), helping to identify and achieve System Optimization Goals; - Worked as a part of Track Leadership Group of four Tracks over 1.5 years, helping to tackle structural, operational and behavioural challenges; - Served as a Scrum Master for eight different Teams over 1.5 years, supporting their maturation, process improvement and individuals' development (Engineers, Product Managers, QA Specialists, Designers); - Supported the Continuous Improvement (Kaizen) of Track Events (Sprint Planning, Product Backlog Refinement, Overall Sprint Retrospective) and way of working (Engineering Excellence, Technical Practices, Flow Management, etc.); - Introduced and navigated multiple Self-design workshops as a way to set up and kick-off new teams.