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DXC TechnologyGerman speaking IT PMO Specialist_Application Service Manager
Mar. 2021Budapest, HungaryService Manager
DXC Technology – Thyssen Krupp Account
• Primary contact for the customer in needs and accountable and responsible for the Application Service Business (Carpool, EAT, Persis, HR,SAP QM, MiBA)
• Financial overview and responsble for sales and revenue of 2 million euros per year
• supervisor of all involved developers and consultants (product owner and project managers is suitable) collects and reviews time sheets for invoicing and communicates with the customers to get the corresponding approvals.
• forecasts and manages costs and revenues. If the relevant group of customers is a bit extended, I write and negotiate smaller contracts and changes.Overview: The project involved overseeing the application service business and acting as the main contact for ThyssenKrupp. This included managing a team of
developers, consultants, and project managers to ensure smooth service delivery and maintain high levels of customer satisfaction
Scope: Acted as the main liaison between DXC and Thyssen Krupp, fostering strong relationships and addressing customer needs promptly. Managed a diverse team responsible for application development and consulting services, ensuring alignment with project goals and customer expectations. Achievements: Implemented proactive communication strategies and efficient issue resolution processes, resulting in improved customer satisfaction scores. Streamlined invoicing processes and reduced invoice discrepancies by 20%, enhancing financial accuracy and client trust. Successfully negotiated additional contracts and service expansions, contributing to increased revenue streams for DXC. Balancing resource allocations to meet project demands, ensuring optimal team performance and service delivery. Addressing communication challenges within multinational teams and ensured effective collaboration across different cultural backgrounds.
Impact: Strengthened DXC's position as a trusted IT service provider in the manufacturing sector
DXC TechnologyService Manager
Mar. 2021Budapest, HungaryService Manager DXC Technology – Thyssen Krupp Account • Primary contact for the customer in needs and accountable and responsible for the Application Service Business. • supervisor of all involved developers and consultants (and project managers is suitable) collects and reviews time sheets for invoicing and communicates with the customers to get the corresponding approvals. • forecasts and manages costs and revenues. If the relevant group of customers is a bit extended, I write and negotiate smaller contracts and changes.
DXC TechnologyGerman speaking Project Manager BMW Account
Aug. 2018 - Jun. 2021Budapest,Hungary• Managed a project team of 5+ people including professional leads, engineers, subcontractors, consultants and vendors.
• Produced globally end-to-end IT projects and dashboard reports, updating customers and senior leaders on progress, milestones and roadblocks.
• Main responsibility was to deliver challenging projects on schedule and within budget, while satisfying agreed customer requirements and specifications within the scope of the project.
• Developed executive presentations and reports to facilitate project evaluation and process improvement.
• Operated as the lead point of contact for all matters specific to the account.
• Collaborated with business users, technical teams, database administrators and testing teams during kick-off meetings, joint application designing and planning sessions to validate requirements.
DXC TechnologyProject Manager BMW Account
Aug. 2018 - Jun. 2024Budapest,Hungary- Managing a project team of 5+ people including professional leads, engineers, subcontractors, consultants and vendors. - Produced globally end-to-end IT projects and dashboard reports , updating customers and senior leaders on progress, milestones and roadblocks - Developed executive presentations and reports to facilitate project evaluation and process improvement. -main responsibility is to deliver challenging projects on schedule and within budget, while satisfying agreed customer requirements and specifications within the scope of the project. -responsible for the appropriateness, quality, and timeliness of all aspects of the project by establishing the project office, measures and milestones, and tracking ongoing project progress. -realize the objectives of the project and mobilize necessary resources, assemble the project team, assign individual responsibilities, identify appropriate project resources, and provide guidance and direction to project team members. - Operating as the lead point of contact for any and all matters specific to the account. - proactively manage risks, issues, and scope through out the project life-cycle, prepare/present project plans/status reports to organizational leadership, project teams and client groups and sponsor
ABT Treuhand HungaryData Protection Specialist
Jul. 2018 - Aug. 2018BudapestABT Treuhand group, which started its activity in Zurich, has conducted its business in Hungary since 1993. At present the Hungarian enterprise employs more than 50 highly educated staff members with up-to-date knowledge who speak various foreign languages. It serves more than 300 clients from about 28 countries • Contributing with Hungarian and international clients in data protection audits
• Participation in the review and production of the company's privacy policy
• Facilate the legal and administrative matters related to other privacy issues
• Participation in customer privacy impact assessment
• Create and provide a comprehensive customer data map for our clients
• Build up and maintain the contact with our clients, managing data security projects
IT Services Hungary Kft.International Licensing of Telecommunication legal expert / Quality & Process Management Specialist
Sep. 2016 - May. 2018Hungary, Budapest- Manage the active and passive telecommunications license management of local units worldwide - Responsible for the proper Master Service Agreement decision
- Legal evaluations for major customer projects - Maintain database and files for 100+ clients
- Supporting procurement department in provider selection and contract supervison
- Product developement (ItO,SIP-Trunking, M2M solutions, etc.) - Coordinating of service implementation from legal aspect: internet gateways (worldwide)
- Taking part in legal researches worldwide
- Creating internal guidelines, professional training and guidance of new colleagues in team
IT Services Hungary Kft.IT Compliance officer
May. 2014 - Aug. 2015Hungary, Debrecen• Responsible for Quotation requests, delivery deadlines, implementation and follow-up phases of implementation
• receiving orders for internal and external customers (Hardware, Software, license-s sourcing, ordering the production of IT products, obtaining international requests for access)
• Production of statistics and reports for clients and management
IT Services Hungary Kft.Legal Expert
May. 2014 - Aug. 2015Hungary, Debrecen• Responsible for Quotation requests, delivery deadlines, implementation and follow-up phases of implementation • receiving orders for internal and external customers (Hardware, Software, license-s sourcing, ordering the production of IT products, obtaining international requests for access) • Production of statistics and reports for clients and management
Notar & Anwalt Kanzlei Hannover-Stock, Seidel, Schrader Rechtsanwälte Praktikum-Internship-Trainee
Nov. 2013 - Mar. 2014Hannover Area, Germany„The law firm represent the attorny clients the civil rights, the property rights, construction and architectural law, business law.”
• 6 months internship period in Germany
• I kept contact with our clients and made appointments
• drawing up contracts and took care of filling
• handled paperwork
Notar & Anwalt Kanzlei Hannover-Stock, Seidel, Schrader RechtsanwältePraktikum-Internship-Trainee
Nov. 2013 - Mar. 2014Hannover Area, Germany„The law firm represent the attorny clients the civil rights, the property rights, construction and architectural law, business law.” • 6 months internship period in Germany • I kept contact with our clients and made appointments • drawing up contracts and took care of filling • handled paperwork
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