NovartisPharmacovigilance Manager
Sep. 2012 - Jul. 2014Indonesia, Jakarta• Developed SOP for medical information
• Developed medical enquiry tracker, localizing the global response and creating local responses for all
Novartis Pharma and OTC Products
• Collaboration with PV and QA team in induction training for new hire
• As development, also providing medical affairs support for established medicine (natrium and kalium
diclofenac) and OTC products (natrium diclofenac gel, Triaminic, xylometazoline hydrochloride nasal
spray).
• Developed pharmacovigilance SOP for Indonesia, including AE reporting, service agreements, AE for clinical
trials, PSUR, safety risk management
• Conducted advisory board for eye product and heart failure product
• Provide MI and PV training to all related department