SHLKey Account Manager | DEI Lead
May. 2018 - Aug. 2021Pretoria Area, South AfricaAdvise C-Level Executives, Functional Heads & HR leaders on science based talent management solutions that enable them to transform their organisations to better select, assess, and develop their employees. Identify sales opportunities, present solutions, close business deals, manage growth of accounts and increase SHL market presence Client Portfolio Management: Manage & grow an existing portfolio of key strategic and enterprise clients. Initiate and develop strong business relationships across the organisations Forecast & pipeline creation: Identify new opportunities, achieve objectives through an effective plan, goal setting, data analysis of past performance, project future performance. Accurate use of Salesforce Needs analysis & Strategy Design: Through skillful probing ascertain clients' important business and talent needs, design the appropriate approach that will result in ROI Drive Sales: Gain client’s agreement on time-frames, next steps to navigate procurement, leverage urgency drivers and advance the close, while articulating value in client’s context Talent Advisor: Create and deliver innovative client led solutions, present to key stakeholders. Promote SHL in the market, be entrepreneurial, build & grow business Project Management: Liaise with consultancy resources to ensure the highest quality delivery of client projects Content development: Contribute to the creation and implementation of business plan and strategy execution Knowledge management: Keep abreast with market trends. Maintain own knowledge of new and existing solutions, services, products including all new delivery mechanisms along with proactive professional development DEI: Review processes and policies, develop and deliver a comprehensive best practice plan to support SHL’s commitment to DEI. Partner with stakeholders across the organization to continue to build an inclusive culture with DEI People development: Mentor peers who are new joiners and interns