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Work Background
Large Enterprise Account Executive, Africa
GartnerLarge Enterprise Account Executive, Africa
Sep. 2021Johannesburg Metropolitan AreaClient Engagement: Cultivate and maintain strong relationships with C-suite clients, ensuring their needs and objectives are understood and addressed effectively. Consultative Selling: Provide expert advice and guidance to clients on Gartner's research and advisory services, helping them make informed decisions to achieve their business goals. Sales Growth: Drive revenue growth by identifying upsell and cross-sell opportunities within existing client accounts. New Business Development: Acquire new clients by prospecting, lead generation, and effectively pitching Gartner's value proposition. Market Knowledge: Stay informed about HR practice trends, market dynamics, and competitive intelligence to offer tailored solutions to clients. Sales Presentations: Develop and deliver compelling presentations and proposals to showcase Gartner's capabilities and benefits. Contract Negotiation: Lead contract negotiations to ensure mutually beneficial terms and secure long-term client partnerships. Collaboration: Work closely with internal teams, including research and client services, to ensure client needs are met efficiently and effectively. Feedback Loop: Establish a feedback loop with clients to continually improve services and maintain high client satisfaction levels. Professional Development: Stay updated on HR practice trends and Gartner's offerings to provide the highest level of service and expertise.
Key Account Manager | DEI Lead
SHLKey Account Manager | DEI Lead
May. 2018 - Aug. 2021Pretoria Area, South AfricaAdvise C-Level Executives, Functional Heads & HR leaders on science based talent management solutions that enable them to transform their organisations to better select, assess, and develop their employees. Identify sales opportunities, present solutions, close business deals, manage growth of accounts and increase SHL market presence Client Portfolio Management: Manage & grow an existing portfolio of key strategic and enterprise clients. Initiate and develop strong business relationships across the organisations Forecast & pipeline creation: Identify new opportunities, achieve objectives through an effective plan, goal setting, data analysis of past performance, project future performance. Accurate use of Salesforce Needs analysis & Strategy Design: Through skillful probing ascertain clients' important business and talent needs, design the appropriate approach that will result in ROI Drive Sales: Gain client’s agreement on time-frames, next steps to navigate procurement, leverage urgency drivers and advance the close, while articulating value in client’s context Talent Advisor: Create and deliver innovative client led solutions, present to key stakeholders. Promote SHL in the market, be entrepreneurial, build & grow business Project Management: Liaise with consultancy resources to ensure the highest quality delivery of client projects Content development: Contribute to the creation and implementation of business plan and strategy execution Knowledge management: Keep abreast with market trends. Maintain own knowledge of new and existing solutions, services, products including all new delivery mechanisms along with proactive professional development DEI: Review processes and policies, develop and deliver a comprehensive best practice plan to support SHL’s commitment to DEI. Partner with stakeholders across the organization to continue to build an inclusive culture with DEI People development: Mentor peers who are new joiners and interns
Account Management | New Business Development  | Product Specialist
Managed Integrity Evaluation (MIE) Pty LtdAccount Management | New Business Development | Product Specialist
Mar. 2016 - Mar. 2018Guateng, South AfricaAccount Management: Establish relationship with new and existing clients (both in private and public entities) to ensure client retention Manage and resolve client issues and conflicts; escalate to Management where necessary Establish relationships with internal staff as the main liaison between company staff and client Identify opportunities, strategize and grow clients’ revenue Conduct presentations on company products and solutions Presentation of the organizational products and proposals to prospective clients Prepare proposals, negotiate pricing and contract terms Work on, compile, submit and present tenders Keep abreast with industry trends Report to management on a weekly basis Maintain and grow pipeline Weekly visits to clients New Business Development: Generate new leads through cold calling Conduct presentations on company solutions to new clients Deal with clients at mid – executive level Prepare proposals, negotiate pricing and contract terms Client research and identify opportunities Work on, compile, submit and present tenders Monthly submission of sales report to Sales Director on new business, up-selling on existing clients, projects, etc. Maintain and grow pipeline Administration Commercial Product Specialist: Product lead Define and document product specifications the requirements through collaborative stakeholder engagement. This includes working with the business and IT to deliver solutions. Communicate ideas to both technical stakeholders and end users. Interpret client and market requirements and translating these into viable solutions Support development, testing during the build and test phases and deployment of solutions Identify new and up-selling opportunities at existing and prospect clients Present, demo, proposal, pricing and contracting of solution Market research on competition Conduct product enablement session internally for sales team
Training Facilitator
Managed Integrity Evaluation (MIE) Pty LtdTraining Facilitator
Jun. 2014 - Feb. 2016CenturionDesign and conduct training programme Design, plan, organize, or direct orientation and training programs for delegates. Develop alternative training methods if expected improvements are not seen. Monitor, evaluate, or record training activities or program effectiveness. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials. Present information using a variety of techniques. Evaluate training materials prepared such as outlines, text, or handouts. Supervise and evaluate classes. Compile reports
Internal Recruitment Consultant
Professional SourcingInternal Recruitment Consultant
May. 2013 - May. 2014Pretoria

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