Shalika Maharaj - Operations Manager, Rekindle Learning

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Network Power<100 people

Roles

🔥62%

Startup Founder

✨50%

Business Owner

🧑‍💼46%

C-level Executive

Geos

🇿🇦37%

South Africa

🇮🇳21%

India

🇺🇸15%

United States

Work Background

Rekindle Learning Inc.Operations Manager

Jun. 2022Gauteng, South Africa

IIIMPACT, Inc.Digital Project Manager

Jan. 2021 - May. 2022United States• Successfully delivered digital projects, playing a pivotal role in modernizing legacy applications to enhance usability and scalability. • Facilitated seamless communication and coordination among cross-functional teams, including developers, designers, and stakeholders, ensuring the successful delivery of projects. • Collaborated closely with designers to conceptualize and develop new features that are aligned with both user needs and business objectives. • Crafted comprehensive user stories and acceptance criteria for new features, seamlessly integrating them into the sprint backlog for efficient development. • Conducted daily stand-up meetings with the design team, fostering alignment and facilitating effective communication to drive project progress.

Conversation LABSenior Digital Project Manager

Aug. 2018 - Jan. 2020Durban, KwaZulu-Natal, South Africa• Drove successful completion of development projects for ADvTECH brands and Bidvest Insurance. • Managed design and development of Varsity College Intranet project, including authentication management and active directory integration. • Oversaw implementation of Varsity College Bursary Tracking Application and Training Workflow System. • Directed development of online application and registration system for Varsity College, integrating SQL database and CRM. • Managed design and development of Bidvest Insurance website, enhancing brand messaging and user engagement. • Led cross-functional teams to ensure adherence to project timelines and budgets. • Proposed and executed efficient solutions for Vega School and TechTalk, reducing client workload and improving functionality. • Initiated creation of in-house maintenance management system, enhancing operational efficiency. • Consistently delivered projects within budget and ahead of schedule, maintaining client satisfaction rates of 95%. • Developed streamlined processes to minimize team conflicts. • Designed user journey, wireframes, and documentation for Varsity College Performance Dashboard, contributing to successful business acquisition.

RCL FOODSBusiness Analyst, IT Group

Jul. 2017 - Aug. 2018Durban Area, South Africa• Managed the company's Intranet infrastructure on SharePoint 2013, ensuring seamless accessibility and reliability for internal stakeholders. • Led the successful execution of the inaugural disaster recovery testing initiative, collaborating across cross-functional teams to guarantee uninterrupted operations and fortified data security. • Created wireframes and implemented user experience enhancements on the Intranet, resulting in heightened productivity and targeted information dissemination. • Proactively managed and implemented new feature requests from business partners, catalysing enhancements to multiple workflows and operational efficiency. • Managed the development of the RCL FOODS Learning & Development Website, coordinating the integration of SAP and Active Directory for optimized user access and management efficiency.

Conversation LABTechnical Project Manager

Feb. 2017 - Jun. 2017Durban Area, South Africa• Managed and delivered development projects for ADvTECH brands, ensuring adherence to project scope, timelines, and quality standards, resulting in the successful delivery of multiple projects within specified timelines and budgets. • Facilitated communication and collaboration among cross-functional teams, including developers, designers, and stakeholders, recognized for exceptional project management skills and effective stakeholder communication. • Conducted regular project updates and risk assessments, implementing strategies to minimize delays and ensure seamless delivery. • Effectively managed development output, optimized resource allocation, and consistently met project deadlines, earning praise for coordinating project teams to exceed requirements, fostering client satisfaction, and generating additional business opportunities.

QuirkDigital Project Manager

Aug. 2015 - Jan. 2017Durban Area, South Africa• Managed digital projects for RCL FOODS brands (including RCL FOODS Corporate, Canine Cuisine, Farmer Brown, Cobb, Simply Chicken) and Unilever brands (Dove and Knorr). • Assisted with domain migrations and hosting for all RCL FOODS brands, consolidating management under the RCL FOOD IT Group Team to improve efficiency and centralize control. • Prepared accurate cost estimates and scoped deliverables for projects, ensuring clarity, alignment with client expectations, and successful project budgeting. • Coordinated updates to RCL FOODS' online platforms during annual result releases, ensuring timely reflection of SENS releases, the annual report, and the delivery of key projects such as the RCL FOODS corporate website and Simply Chicken website. • Played a key role in achieving project milestones by completing website updates on the RCL FOODS Corporate website via Drupal CMS and the Simply Chicken website on WordPress CMS, ensuring content accuracy, alignment with client objectives, and successful delivery. • Participated in monthly, quarterly, and yearly forecasting with the Operations Manager in the Cape Town office. • Led digital strategy development, website design, social media marketing, SEO, and online advertising campaigns for diverse clients.

CJ AffiliateTeam Lead

Aug. 2014 - Aug. 2015United Kingdom• Promoted to Team Lead, demonstrating exceptional leadership skills and commitment to the affiliate marketing team's success. • Oversaw and mentored a team of professionals, ensuring efficient collaboration and successful goal achievement, fostering a positive and productive work environment.

CJ AffiliateAffiliate Account Manager

Nov. 2012 - Jul. 2014United Kingdom• Successfully managed diverse e-commerce client portfolio in UK and USA, consistently exceeding quarterly targets. • Established strong client relationships, earning trust, and expanding account management responsibilities. • Implemented strategic initiatives to optimize affiliate marketing campaigns, driving significant conversion increases. • Collaborated with cross-functional teams to implement effective marketing strategies, consistently meeting and exceeding client objectives. • Conducted performance analyses, identifying and implementing improvement solutions. • Facilitated successful launches of affiliate campaigns, driving substantial revenue for clients and the company. • Secured and managed Heart Internet, achieving an exceptional 184% year-on-year growth in the first six months. • Achieved 100% year-on-year growth for Rosetta Stone affiliate program. • Won the management of Dublin, Berlin, Vegas, and New Orleans Pass, leveraging successful management of the London Pass and Paris Pass account. • Consistently exceeded quarterly targets by over 150%. • Led Durban office after Tamryn Evans' departure, reporting to Client Development Director.

Liquorice DigitasLBiSenior Digital Account Manager

Aug. 2011 - Sep. 2012Durban Area, South Africa• Spearheaded the digital strategy for "Think Red for Strong Hearts," a Flora initiative to raise awareness about Cardiovascular Disease (CVD), enhancing public understanding. • Developed wireframes and functional specification documents for front-end and back-end developers, facilitating successful development of the Think Red for Strong Hearts website. • Efficiently managed the entire website development process, ensuring timely delivery and adherence to project milestones, showcasing strong project management skills. • Executed integrated campaigns, including social media and website media banners, to promote the Think Red for Strong Hearts initiative, enhancing engagement and visibility across digital channels. • Managed multiple brands for Unilever, including Paddle Pop, Vaseline, Magnum, and Flora, cultivating robust client relationships and achieving campaign objectives through effective brand management strategies. • Collaborated with the content team to create engaging social media content for Unilever brands, receiving positive feedback for content quality and impact. • Prepared comprehensive monthly reports on campaign performance, offering insightful data-driven analyses to measure and optimize the success of social media and other campaigns.

Aqua AgencyDigital Project Manager

May. 2008 - Jul. 2011Johannesburg Area, South Africa• Successfully spearheaded and executed digital projects for MTN, playing a pivotal role in enhancing their online presence and user engagement. • Led the MTN Swaziland project, collaborating with cross-functional teams encompassing copywriting, design, UI (User Interface) design, and front-end/back-end development to launch a comprehensive website, significantly improving the client's online presence. • Managed the high-profile MTN Ayoba FIFA 2010 campaign, overseeing the creation of a campaign website, nationwide touchscreen implementation, mob-flashing, mobile and web media advertising, Facebook page launch, and smaller brand asset rollouts for MTNLoaded. Collaborated with cross-functional teams, including UI designers, backend and frontend developers, designers, and creative directors, to ensure seamless coordination and execution of all campaign elements. • Expertly coordinated numerous touchscreen projects aligned with IPL events, ensuring nationwide updates and monthly preparation for deal bubble updates, collaborating closely with the implementation team, UI designer, interactive designer, quality assurance, and graphic designers. • Effectively managed time-sensitive updates to MTN Group's online platforms during annual result releases, ensuring the timely reflection of SENS releases and the annual report on the website, demonstrating efficiency and attention to detail.

Lesoba DifferenceDigital Account Manager

Jan. 2007 - Apr. 2008Johannesburg Area, South Africa• Spearheaded "Love the Taxman" campaign for Liberty Life, including website launch and marketing collateral creation timed for Valentine's Day, enhancing digital presence and engagement. • Collaborated with multimedia designer on interactive staff-facing multimedia CD projects, featuring practical tools like calculators, improving client interactions and communication effectiveness. • Assisted Senior Account Manager in Google Analytics reporting for key clients such as Liberty Life, Nedbank, Nestlé, Peugeot, and Proctor & Gamble brands, providing valuable insights for data-driven decision-making. • Supported Senior Account Manager in managing and optimizing digital strategies for diverse clients, gaining experience in handling high-profile accounts and executing successful campaigns.