AIGIT Project Manager
Dec. 2012 - Nov. 2014Jersey City, NJManaged 3 Federally Mandated Risk Management Projects utilizing both Waterfall and Agile SDLC methodologies (Requirements Gathering, Design / Planning, Implementation, Testing, Release); Scrum (Sprints, JIRA tool) Directed operationalization of server farm (virtual/physical), including storage (SAN/ NAS), network connectivity Authored Charter, Scope, and Build of Material documents for Server builds Prepared and presented status materials including project plans and expense reports for Senior Management Infrastructure Diagrams, Data Classification, Schema development Managed Global Technology Component Procurement for Global Insurance Conglomerate Led contract Negotiations, ensuring legal indemnification, technology standards, Vendor Management (Ariba / SAP) IT Infrastructure: Global Procurement and Legal Liaison for P&C Unit (HW / SW): Contract Negotiations, Legal Indemnification, Technology Standards, Vendor Management (Ariba / SAP), Offshore & Onshore onboarding Directed FTP & SFTP data migration between internal datacenters Application Development: Trained development team and end users in use of ServiceNow Incident Reporting, Problem, Change Management, CMDB, Service Request Catalog applications/modules Managed Service Help Desk / Reporting using ServiceNow Tool. Authored Knowledge Articles, FAQ’s. Created assignment groups, approval queues, authored custom reports, customized workflows, dashboards Project Manager of 3 Federally Mandated Risk Project utilizing both Waterfall and Agile SDLC methodologies (Requirements Gathering, Design / Planning, Implementation, Testing, Release); Scrum (Sprints, JIRA tool)