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Network Power<100 people
Roles
✔️50%
IT
🧑💼50%
C-level Executive
⚖️50%
Legal
Geos
🇺🇸50%
United States
Work Background
GAROCEOperations Manager
Jan. 2018San Diego, California, United States · HybridActed as a team leader in group projects, delegating tasks and providing feedback for building software products.
Product and Project Manager for Software Development Team. ie: Information integrator, technical training management system, government planning and operation scheduler, CRM, people management (HR), and social media measurement software with 95% success.
Drove operational improvements, resulting in savings and improved profit margins "Turnarounds".
Design the scope of projects ( flows, prototypes, sketches) Used critical thinking to break down problems, evaluate solutions and make decisions with mind change scope.
Developed and maintained courteous and effective working relationships by improving talent, training, and IDP.
Replicate best practices.
Implementation of RACSI's in processes.
Tracked project performance to analyze successful completion of short- and long-term goals.
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Oversaw change management efforts to support implementation of critical initiatives driving technology, process, and culture changes.
State of Mexico Governor's OfficeStrategic Agenda Manager
Sep. 2017 - Jan. 2023Toluca de Lerdo Centro, México, México · On-siteStrategic Planning for public events, meetings, work sessions, and private hearings.
Project manager experience in development of ITs to improve administrative operations by reducing waste and increasing team productivity by 426%. Processes improvement.
Participated in executive team-building activities and skills development to enhance working relationships.
Project Management with software developers.
Implementation of cross-functional teams.
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Universidad Autónoma del Estado de MéxicoProfessor
Jan. 2016Av. Cerro de Coatepec S/N, Toluca, Edomex• Engaged with students to dispense study and career advice and provide guidance and potential opportunities within a chosen field
• Encouraged class conversations by incorporating them into the courses, aggressively seeking feedback, utilizing open-ended questions, and employing methods for monitoring student involvement.
• Transitioned between informal and formal teaching approaches to build a multi-layered web of learning that included experiments and hands-on learning lessons that include exercises, conversations, and projects
Universidad Autónoma del Estado de MéxicoCoordinator of Social and Public Affairs
Nov. 2014 - Aug. 2017Toluca, Estado de Méico · On-siteI managed a program to implement online high schools for emigrants abroad in the United States and coordinated social and political affairs across all faculties and campus of a university with more than 80,000 students. I utilized Lean Methodologies to drive continuous improvement, prioritized roadmaps to achieve product objectives, and documented user stories and specifications to facilitate effective team communication.
Subsecretaría de Desarrollo Social y Humano del Gobierno FederalChief of Staff
Mar. 2013 - Nov. 2015Ciudad de México, México · On-siteI supervised coworkers to ensure timely completion of crucial deliverables. I oversaw the activities, travel, correspondence, and meetings of the Under Secretary for Social Development and coordinated with various federal and state government departments. I created analytical frameworks and data models to aid in decision-making, promoted coordination and cooperation among 32 Social Development delegations, and enhanced office operations by automating client correspondence, record monitoring, and data communications. I accomplished all team objectives and collection activities with success.
Secretary of Government of the State of MexicoDeputy Chief of Staff
Oct. 2011 - Mar. 2013Toluca de Lerdo, México, Mexico• Delegated administrative tasks to increase office productivity by 100%.
• Attended meetings to monitor progress on goals, provide administrative support, and make governance choices
• Delegated tasks to administrative support staff to organize and improve office efficiency by more than 100%.
• Participated at meetings to assess progress toward objectives, give administrative assistance, and make informed governance decisions.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.
• Developed and revised work schedules to take into account changing staffing numbers and anticipated workloads.
• Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins, and move-outs.
LVII Legislatura del Estado de México.Advisor to the President
Mar. 2010 - Oct. 2011Toluca de Lerdo, México, Mexico• Established workflow processes, monitored daily productivity, and implemented modifications to improve the overall performance of personnel
• Strategically planned, implemented, and monitored the deputy's social media content and campaigns using a complex scheduler
• Boosted interaction by 300% and exceeded the target by integrating citizen’s support app.
• Increased citizens' engagement through online social platforms
• Conducted reviews of personnel records and deliverables in order to fill out performance reviews
Secretaria de Desarrollo Social del Estado de MéxicoDeputy Chief of Staff
Jun. 2009 - Mar. 2010Naucalpan de Juárez y alrededores, México• Evaluated employee records and productivity to complete employee evaluations.
• Strategically planned, implemented, and monitored deputy's social media content and campaigns using complex scheduler.
• Produced detailed reports outlining key issues and proposed solutions
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